Receptionist (65471)

PLEASE NOTE:This posting is restricted to candidates who have pre-certified through the Yukon governments Centralized Recruitment and Certification process for Administrative Assistants. If you have not applied or certified through this process please visit our website at:CR&C process

If you wish to apply for pre-certification please submit your resume on the current posting at:CR&C Ad

This competition is to fill one (1) full-time and two (2) part-time one-year term positions working rotating 12-hour shifts in a 24-hour period 7 days a week operational schedule.

It will establish a12-month eligibility list which may be used to fill similar positions.

About Continuing Care

Our philosophy of care is Every action and decisionperformed by this position is founded on respect for the residents for the promotion of their dignity individual freedom choice and lifestyle and meaningful quality living. The goal of this position as is for all the Continuing Care team is to create a feeling of home and belonging for all who live in Yukon Continuing Care facilities by being responsive to the uniqueness of each resident.

Your role

The Receptionist serves as the first point of contact for residents their families staff and members of the public entering Whistle Bend Place. This position is responsible for creating a warm welcoming and respectful environment for residents and visitors. Duties include directing supporting and engaging residents and their families; providing administrative support to program areas; and liaising with local government organizations nongovernment organizations and First Nations.

The successful applicant will also ensure basic security and maintenance within their immediate work vicinity maintain current understanding of Occupational Health and Safety and disaster procedures and participate in emergency measures when required. This person will assist with cleaning the entrance and village centre monitor systems within their work vicinity log data and information and follow policies and procedures to resolve issues or alarms

For more information about this position please contact Nicole Goulah A/Manager Finance and Administration at or email at

For more information about this posting please contact Pat Labuguen HR Consultant at or

Please do not email resumes to the email addresses above; applications will only be accepted through the E-Recruitment system.

Your career your home your lifestyle

We are the Yukon public service. Every day we come together to serve the people who live here and make a difference in so many ways. Here you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic cultural and recreational amenities all set in a spectacular natural environment.

As part of our team yourachievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon and the Government of Yukon has to offer.

Check out:

• Yukon Life
• Working at Yukon government

Essential Qualifications

Please submit your resume clearly demonstrating how your work experience and related duties align with the essential qualifications listed below; do not simply list your skills together please indicate them under each relevant position. You will need to ensure a month/year format is used throughout your resume do NOT just use years. Please note that selection for further consideration will be based on the information you provide in your resume.

• Recent experience working in an administrative or reception role providing service to the public by email telephone and in person in a fast-paced environment with frequent interruptions
• Proficiency in Microsoft Office (Word Excel Outlook) and familiarity with standard office equipment including printers fax machines and multi-line phone systems
• Experience providing client-focused service to residents families staff and the general public in a confidential manner
• Experience with shift work in a 24/7 administrative environment and/or experience working in a long-term care setting is considered an asset

Desired Knowledge Skills and Suitability

If selected for an interview candidates should have and may be assessed on the following:

• Strong interpersonal written and verbal communication skills
• Ability to prioritize organize problem solve and meet deadlines in an environment with frequent interruptions
• Conflict resolution skills applicable to a wide range of situations
• Ability to work independently as well as collaboratively within a team
• Demonstrated experience and/or training in de-escalation techniques
• Ability and drive to independently identify and complete additional tasks once primary responsibilities are finished
• Demonstrated ability to prioritize tasks manage calendars and maintain an organized front desk while handling confidential information
• Strong attention to detail and accuracy
• Professional welcoming attitude; reliability; and ability to work collaboratively as part of a team

Conditions of Employment

RCMP Vulnerable Sector Check TB Screening WHMIS 2015

Job Requirements

This job requires you to perform and/or be exposed to the following:

• Ability to work shifts in a 24-hour 7 days a week facility including nights weekends and statutory holidays
• Possible exposure to infectious diseases latex products second hand smoke animals plants and flowers
• Interaction with residentsfamilies staff and members of the public
• Sitting standing bending and occasional lifting (up to approximately 50 lbs)
• Position-specific trainingprovided for fire alarm system medical gas system and door system
• Possible exposure to unpredictable and/or volatile behaviour from residents; Gentle Persuasive Approach training provided
• Work is performed in the reception area of a long-term care facility; Share workspace

Learn more

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