Employment Type:

Shift:

Description:

Purpose

Responsible for oversight and management of all aspects of Patient Access support to a multi-health ministry 24 / 7 operation: including all hospital points of scheduling financial counseling authorizations Medicaid eligibility denials & registration. Accountable for leading guiding & directing the Trinity Health regional area functional responsibilities. Enables regional level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support operations & / or optimization leadership focus.

Essential Functions

All of the SASS Function Area Leaders will include these essential functions. Do not edit the statements.

Our Trinity Health Culture: Knows understands incorporates & demonstrates our Trinity Health Mission Values Vision Actions & Promise in behaviors practices & decisions.

Leadership

Providing advice guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

Enable Collaboration across & within service area RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

Providing advice guidance & leadership to service area functional area RHM & Regions.

Leading standardization / systemness & optimization of policy process methodology establishing a national community of practice

Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

Responsible for supporting regional efforts to comply with functional area priorities

Accountable for the selection evaluation & overall success of the functional leadership teams

Organization-wide focal point for establishing functional strategies & governance over financials & staffing

Accountable for communication between service area functional area RHM & Regions leader

Operational Delivery

Responsible for measuring & reporting KPIs/metrics & value delivery

Providing advice guidance & leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal state & local laws/regulations Trinity Health Integrity & Compliance Program & Code of Conduct as well as other policies procedures & guidelines in to ensure adherence in a manner that reflects honest ethical & professional behavior & safe work practices.

Minimum Qualifications

Bachelors Degree in Accounting Finance Business Administration or other related field or an equivalent combination of education & experience.

Seven (7) to ten (10) years of direct & progressively more responsible experience in revenue cycle operations revenue analytics & metrics revenue management.

Minimum of five (5) years leadership experience in a multi-facility integrated health care delivery system or revenue cycle consulting experience.

Additional Qualifications (nice to have)

Masters degree preferred.

Proficient in Microsoft Office suite

Physical & Mental Requirements & Working Conditions (DO NOT EDIT)

Indirect / Healthcare Support Services: (OSHA: Healthcare support services mean services that facilitate the provision of healthcare services.)

• Rare clinical / patient facing work environment.
• Includes continuous work time indoors (subject to travel requirements) under temperature-controlled & well-lit conditions; may encounter occasional variable external environmental conditions.
• Includes occasional lifting up to 30 pounds unassisted frequent travel & use of computer; Includes continuous sitting & may require rare long periods of continued walking standing stooping bending pulling & pushing.

Direct Healthcare & Indirect / Support Healthcare Services: must be able to:

• Adapt to frequent interruptions shifting priorities & stressful situations; Attend to tasks until complete understand & relate to complex ideas & concepts & be able to remember multiple tasks & regimens extending over long periods of time & work on concurrent tasks / projects.
• Read small print frequent ability to hear normal sounds & voice patterns able to give / receive instructions & other verbal communications in-person & over the phone / computer / device / equipment assigned with some background noise.
• Perform frequent manual dexterity activities & occasional grasping/handling.
• Continuous attention to maintain a safe working environment & use of available personal protective equipment (PPE).
• Comply with Trinity Healths policies & procedures.

KEY: Average Workday Activity: Occasional (1% - 33%) Frequent (34% - 66%) Continuous (67% - 100%)

*References OSHA 1910.502 Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.