Workplace Operations Advisor

Workplace New York City

Wise is moving at lightning speed and our New York office is key location in the Americas region. Were not looking for a traditional facilities coordinator who only sits behind a desk  and is reactive to the office needs. We need a Workplace Operations Advisora cultural architect and operational proto help us build an environment where Wisers can do the best work of their lives.

Youll be the face of the NY office balancing the grit of day-to-day operations with the creativity of world-class employee experience.

Your Mission:

Our Global Workplace Team doesnt just manage officeswe curate spaces that fuel our mission of Money Without Borders. As an L4 advisor youre past the basics. Youre a proactive problem-solver who can navigate the grey areas mentor junior talent throughout the region and own end-to-end projects that impact our global culture.

The Day-to-Day:

• Own the Vibe: Ensure our physical space is flawless and functional. Youll handle the complex stuff with minimal hand-holding making sure the office runs like a well-oiled machine.

• Be the Bridge: Youre the liaison between NY Wisers and the Global People team. Youll turn feedback into action using data and intuition to constantly level up our office experience.

• Spin the communication web: Own our workplace communication strategy ensuring Wisers are always in the loop on local happenings building updates and epic events.

• Vendor Whisperer: Oversee our workplace vendors and landlords from savvy negotiations to building rock-solid relationships.

• Cost-saving Crusader: Hunt for opportunities to optimize costs and streamline global vendors helping us get closer to our Mission Zero (thats our goal for zero fees zero hassle!).

• Project Powerhouse: From office moves to complex local initiatives youll support our Workplace and Project Managers while taking full ownership of medium-to-large-scale projects.

• Mentor & Lead: While youre based in NYC youll mentor and support team members in both Austin and São Paulo. 

• Regional Support: Youll take on the challenge of supporting our remote workers in DC Mexico City and beyond. Ensuring those without physical office space still feel supported. 

• Build the Network: Youll break out of the workplace bubble to build relationships across every department solving mutual problems and aligning our space with Wises big-picture goals.

Qualifications :

What You Bring:

• The Track Record: 5 years in Workplace or Facilities Management (ideally in a fast-paced tech environment).

• The Numbers: Youre data-literate and financially savvy. Budgeting isnt a chore; its a tool you use to drive efficiency.

• The People Skills: Youre a master networker. You can talk to anyone resolve conflicts and influence stakeholders at all levels.

• The Hustle: Youre a multitasking wizard who thrives in ambiguity. You dont just find problems; you fix them before anyone else notices.

• Big Picture Thinking: You understand how a broken coffee machine or a seating plan fits into the broader company strategy.

Additional Information :

Bonus Points For:

• Tech Stack: Proficiency in Google Suite Slack and Jira (we live in these tools).

• Startup DNA: Youve worked in high-growth environments and love the build-as-you-go energy.

Ready to build the future of work with us

If youre a proactive passionate and people-focused leader whos excited to shape an amazing employee experience we want to hear from you! Come join Wise and help us make a truly borderless world.

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time