Housing & Neighborhood Services Youth Programs Manager

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Major Duties & Responsibilities

• Provide day-to-day management and strategic oversight of youth employment and engagement initiatives within the Office of Youth Opportunities.
• Oversee the planning administration and continuous improvement of youth career experience and workforce readiness programs including the Mayors Youth Employment Program (MYEP) and Job & Career Readiness Training incorporating career exploration activities.
• Supervise coach and develop professional staff including workplan development assignment of work performance management and recruitment support.
• Develop and implement a youth career experiences strategy aligned with City priorities labor market trends and workforce development goals.
• Build and maintain cross-sector partnerships with employers educational institutions nonprofit organizations and community stakeholders to expand youth employment pipelines and promote youth civic engagement and leadership development.
• Collaborate with city of Charlotte workforce development partners to integrate youth career exploration training and employer engagement into broader economic strategies.
• Use data tools and performance metrics to monitor outcomes inform decision-making and drive continuous improvement while representing OYO and Housing & Neighborhood Services in cross-departmental initiatives and presentations.

Knowledge Skills & Abilities

• Ability to work independently and collaboratively in a complex fast-paced environment with a high level of accuracy and accountability
• Strong organizational analytical problem-solving and project management skills
• Excellent oral and written communication skills
• Demonstrated leadership coaching and team-building capabilities
• Ability to manage multiple initiatives with competing deadlines and frequent interruptions
• Strategic proactive self-starter with strong planning and execution skills
• Experience with youth employment programs internship coordination career exploration and workforce development initiatives
• Ability to build and sustain effective relationships with employers community organizations educational institutions and public-sector partners
• Strong interpersonal skills flexibility and commitment to public service and equity
• Demonstrated experience promoting workforce and talent development programs across multiple communities and stakeholder groups
• Proficiency in Microsoft Office Suite

Preferred Qualifications

• Previous experience or coursework in workforce development career services talent development human resources public administration business management or a related field
• Experience working with youth or young adults in employment training or career readiness settings
• Bilingual (Spanish/English) preferred
• Knowledge of Microsoft Office required.

Minimum Qualifications

• High school diploma or equivalent and seven (7) years of relevant work experience; OR
• Associates degree and five (5) years of relevant work experience; OR
• Bachelors degree and three (3) years of relevant work experience; OR
• Masters degree and one (1) year of relevant work experience

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.