Manager, Account Management

Overview

Wereon a mission to transform how K12 schoolsoperate connect and deliver exceptional experiences to families and students. As the leading provider of enterprise software and payments technology for school districts nationwide we empower school communities with tools that simplify tasks strengthen operations and elevate the student experience every day.

Werebuilding an environment where curiosity is encouraged collaboration is essential and meaningful work is a daily norm. If you thrive in fastpaced environments love helping customers succeed and are energized by growthyoullfeel right at home here.

Weresearching for aManager of Account Managementto help lead our highimpact team responsible for accelerating adoption and expansion of theMySchoolBucksplatform. This is a role for a strategic thinker a motivator and an advocate for both customers and team members someone who knows how to turn opportunities into outcomes.As a key leader in ourbusinessorganizationyouwill:

Lead & Inspire

• Manage and develop a team of 5 Account Managers driving performance supporting onboarding and building deepexpertiseacross theMySchoolBucksproductecosystem.

• Foster a culture of collaboration continuous improvement and customersuccess.

Drive Growth

• Develop strategies and repeatable playbooks that maximize retentionidentifyupsell opportunities and enhance the customer lifecycle.

• Lead the team to consistently achieve (andexceed!)annual revenue targets.

• Build and oversee team pipelines forecasting growth retention and churn with accuracy and insight.

Collaborate & Influence

• Partner closely with Payments leadership to ensure teams are equipped to deliver impact.

• Work crossfunctionally with Product Management Sales Marketing and Implementation teams to execute growth initiatives.

• Serve as the escalation point for strategic accounts and highvalue opportunities.

Elevate Customer Experience

• Championan exceptional customer journey ensuring clients feel supported heard and empowered.

• Conduct key account demos and coach the team on persuasive valuedriven selling.

What You Bring

• 4 years of account management or sales experience including supervisory experience.

• 5 years of experience in K12 edtech SaaS and/or payments (preferred).

• Exceptional communication and presentation skills with the ability to influence decisionmakers.

• Strong relationshipbuilding instincts genuine empathetic and strategic.

• Analytical strength with the ability to build datadriven team strategies.

• A steadfast commitment to integrity client success and delivering outstanding work.

• Bachelors degree or equivalent experience.

WhyYoullLove Working Here

• Meaningful impact on the K12 community and the families we serve.

• A team culture built on trust innovation and shared wins.

• A dynamic environment where your ideas will shape the future of school technology.

$85000 - $90000 Commission Compensation

The above represents the expected base salary range for this job requisition. Ultimately in determining your base pay well consider your location experience and other job-related factors. The compensation model also allows for additional commission compensation which may be later used to offset any wage advancements. A first-year professional may expect an average of $30000 - $40000 in commission compensation.

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members including medical dental and vision care EAP programs paid time off recognition programs retirement and investment options charitable gift matching programs and worldwide days of service. To learn more review our Benefits page at: Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.