Product Reliability Engineer Defense
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Job Location:
New York City, NY - USA
Yearly Salary:
$ 82000 - 140000
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
A World-Changing Company
Palantir builds the worlds leading software for data-driven decisions and operations. By bringing the right data to the people who need it our platforms empower our partners to develop lifesaving drugs forecast supply chain disruptions locate missing children and more.
The Role
Product Reliability Engineers (PREs) are responsible for the health performance and stability of the services that power services at Palantir. PREs take ownership over the entire end-to-end cycle of service reliability from responding to outages to improving codebases and building lasting solutions.
You will tackle critical issues for key customers introduce observability into complex systems address tech debt in essential codebases and inform strategic investments in core products. We are looking for engineers who enjoy deep-dive troubleshooting feel strong ownership over the problems they encounter and recognize the urgency of customer-facing outages.
PREs spend the majority of their time on forward-looking product work including but not limited to infrastructure migrations product contributions to improve stability and observability and codebase enhancements that increase resilience. During periodic on-call shifts we respond to automated alerts investigate issues reported by customers and share technical expertise with adjacent product teams.
Whatever the technical issue or question about your service is youll play a central and critical role in resolving it seeking not just a one-time fix but a permanent solution. We provide new team members with an experienced mentor and a clear onboarding framework to set them up for success in the role.
Core Responsibilities
- Continuously invest in documentation metrics monitors and other troubleshooting tools
- Participate in on-call rotations during business hours and occasional weekends. This is a challenging yet rewarding opportunity to help remediate the most pressing issues across the Palantir fleet.
- Diagnose resolve and prevent issues encountered in the field. Deliver end-to-end improvements to core products based on these issues you encounter in the field.
- Improve observability by refactoring codepaths and introducing telemetry
- Identify and implement data-driven opportunities for improved service resilience
- Develop strategic opinions on stability investments and inform the vision for long-term product stability
What We Value
- Comfortable with and curious about large scale production systems and technologies. For example load balancing monitoring distributed systems and configuration management.
- Confidence in troubleshooting complex issues independently using observability tools and stack traces
- Familiarity with monitoring tools such as Prometheus and health checks
- Experience coding with Java Go and/or web technologies (e.g. HTML CSS JavaScript Python/Ruby Django/Flask/Ruby on Rails etc.) is a plus
- Track record of identifying bugs in codebases and contributing fixes leading to long term service stability
- Demonstrated ability making data-driven decisions and engaging with stakeholders on strategy
What We Require
- Engineering background in Computer Science Mathematics Software Engineering Physics or similar field
- Ability to work with a high degree of ownership and a strong sense of urgency in a dynamic environment
- Experience producing code in backend languages such as Java as part of a past role or personal projects
- Familiarity with storage and data processing systems and cloud infrastructure
- Strong written and verbal communication and ability to iterate quickly with teammates and incorporate feedback
- Eligibility and willingness to obtain a US Security clearance
Salary
The estimated salary range for this position is estimated to be $82000 - $140000/year. Total compensation for this position may also include Restricted Stock units sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individuals relevant qualifications work experience skills and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Our benefits aim to promote health and wellbeing across all areas of Palantirians lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.
Benefits
Employees (and their eligible dependents) can enroll in medical dental and vision insurance as well as voluntary life insurance
Employees are automatically covered by Palantirs basic life AD&D and disability insurance
Commuter benefits
Take what you need paid time off not accrual based
2 weeks paid time off built into the end of each year (subject to team and business needs)
10 paid holidays throughout the calendar year
Supportive leave of absence program including time off for military service and medical events
Paid leave for new parents and subsidized back-up care for all parents
Fertility and family building benefits including but not limited to adoption surrogacy and preservation
Stipend to help with expenses that come with a new child
Employees can enroll in Palantirs 401k plan
Life at Palantir
We want every Palantirian to achieve their best outcomes thats why we celebrate individuals strengths skills and interests from your first interview to your longterm growth rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians lives is just one of the ways were investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantirs values and culture we believe employees are better together and in-person work affords the opportunity for more creative outcomes. Therefore we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week) allowing our employees to strike the right trade-off for their personal productivity. Based on business need there are a few roles that allow for Remote work on an exceptional basis. If you are applying for one of these roles you must work from the state in which you are employed. If the posting is specified as Onsite you are required to work from an office.
If you want to empower the worlds most important institutions you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process please reach out and let us know how we can help.
If you would like to understand more about how your personal data will be processed by Palantir please see our .
Required Experience:
IC
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
We build software that empowers organizations to effectively integrate their data, decisions, and operations.
