Technical Business Analyst – MLH
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Job Summary
We are seeking an experienced Technical Business Analyst (Contractor) to support the MLH project with a specific focus on AIdriven research analysis and efficiency improvements across the endtoend process. This role sits within a crossfunctional R&D effort aimed at identifying and embedding opportunities where modern AI techniques can streamline workflows reduce manual effort and accelerate operational cycles within the MLH domain.
The role requires strong analytical capability comfort working with technical concepts and the ability to break down business processes at a granular level. While not a development role the position demands a blend of technical literacy structured problemsolving and handson process analysis.
The contractor will work closely with the MLH Product Lead SMEs and the broader delivery organisation to assess current workflows evaluate AI applicability articulate requirements and support experimentation cycles.
Key Responsibilities
AIfocused process analysis & efficiency discovery
- Analyse current MLH workflows (loan agency module and modelling processes) to identify efficiency gaps bottlenecks and opportunities for AIdriven improvement.
- Map endtoend process flows and surface areas where automation classification extraction summarisation or optimisation may apply.
Technical business analysis & requirements modelling
- Translate process findings into structured problem statements and actionable technical requirements for AI prototypes or experiments.
- Partner with architecture/engineering to validate feasibility and constraints of proposed solutions.
R&D collaboration & experimentation support
- Work as part of an AI R&D initiative supporting hypothesis testing PoC execution data requirements identification and evaluation of results.
- Document findings effectiveness limitations and nextstep recommendations.
Stakeholder engagement
- Engage with SMEs across functions to validate process understanding and consolidate requirements.
- Provide clear and concise updates on progress findings risks and decision points.
Operational readiness & integration thinking
- Ensure proposed AI solutions consider downstream impacts across data controls governance and operational workflows.
- Support preparation for handoff into delivery teams if/when solutions move beyond R&D phase.
General programme alignment
- Work closely with MLH leadership to maintain transparency prioritise R&D tasks and ensure work remains aligned with programme objectives.
Qualifications :
- Proven experience as a Technical Business Analyst or Technical BA/Process Analyst within financial services technology or complex operational environments.
- Strong background in process mapping rootcause analysis structured problem decomposition and working with technical delivery teams.
- Ability to translate ambiguous business challenges into clear requirements and hypotheses suitable for AI/automation exploration.
- Comfort engaging with technical stakeholders interpreting architecture/solution constraints and assessing feasibility.
- Excellent communication skills particularly in synthesising findings for both technical and nontechnical audiences.
- Strong analytical mindset with curiosity and the ability to explore emerging technology capabilities.
Preferred
- Experience working in or adjacent to AI machine learning automation or advanced analytics initiatives.
- Prior involvement in R&Dstyle work experimentation cycles or PoC-driven projects.
- Familiarity with operational workflows in loan servicing loan administration or related domains.
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect working with one of the fastest-growing businesses at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus.
So why settle for the ordinary Apply now for your next Brilliantly Different opportunity.
We thank all candidates for applying; however only those proceeding to the interview stage will be contacted.
Remote Work :
No
Employment Type :
Contract
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
About Company
Were more than just fund administration. Our offerings include a scope of solutions not historically provided by asset servicing companies. From fund financing to subscription lines of credit, securities lending, foreign exchange (FX) services, consulting services and beyond, we help ... View more
