Business Engagement Manager

The IT Business Engagement Manager (IT Business Partner) acts as the strategic interface between IT and the business. The role ensures technology investments digital initiatives and operational services directly support organisational goals. This leader builds trusted relationships with senior stakeholders shapes demand translates business strategy into technology roadmaps and ensures IT delivers measurable value. The position blends strategic advisory relationship management and delivery oversight. It requires a deep understanding of business priorities processes and pain points combined with the ability to translate these into actionable technology roadmaps and initiatives. The IT Business Partner champions the voice of the business within IT ensuring that demand is understood prioritised and delivered effectively. At the same time they represent IT to the business communicating strategy capabilities constraints and opportunities in a clear and compelling way.

Duties:

• Strategic Partnership & Stakeholder Management

• Serve as the primary IT point of contact for designated business units.
• Build strong trusted relationships with senior leaders understanding their goals challenges and priorities.
• Translate business strategies into technology opportunities ensuring alignment with enterprise architecture cyber and the IT strategy.
• Facilitate strategic planning sessions shaping multiyear roadmaps.

• Demand Management & Portfolio Shaping
  • Capture assess and prioritise business demand for technology solutions.
  • Evaluate business cases ensuring clear value ROI and alignment with strategic objectives.
  • Manage the intake process for new initiatives ensuring clarity of scope benefits and dependencies.
  • Work with PMO and delivery teams to maintain an accurate view of the IT portfolio.

• Service Excellence & Operational Alignment
  • Ensure business units receive highquality IT services acting as escalation point for service issues.
  • Review service performance SLAs and customer feedback driving improvements where needed.

Work closely with IT operations to ensure stability resilience and proactive service management.

Qualifications :

Technical Knowledge Skills and Abilities:

Knowledge

• Proven experience in IT Business Partnering IT Engagement or senior Business Analysis/Consulting roles.
• Strong stakeholder management and relationshipbuilding skills at senior leadership level.
• Ability to translate business strategy into actionable technology plans.
• Solid understanding of IT delivery models (Agile Waterfall hybrid).
• Understanding of PMO processes governance frameworks and stagegate controls.

Skills

• Experience managing portfolios roadmaps or complex multiteam initiatives.
• Excellent communication negotiation and influencing skills.
• Strong analytical and problemsolving capability.
• Sectorspecific experience
• Ability to shape business cases define scope and evaluate ROI and benefits.
• Ability to oversee multiple initiatives manage dependencies and support prioritisation.
• Ability to translate business needs into functional and nonfunctional requirements.

Planning and Decision Making:

• Shape and maintain multiyear technology roadmaps that align business strategy enterprise architecture and IT capability ensuring clear prioritisation of initiatives based on value risk and organisational readiness.
• Assess and prioritise business demand balancing strategic initiatives operational needs and resource constraints to ensure the IT portfolio delivers maximum value.
• Act as a key decision influencer in steering groups governance forums and prioritisation sessions ensuring decisions are transparent evidencebased and aligned with enterprise strategy.
• Balance shortterm operational needs with longterm strategic goals ensuring technology investments support sustainable growth and resilience.
• Champion standardisation and simplification making decisions that reduce technical debt improve interoperability and enhance the overall technology landscape.
• Ensure benefits realisation is embedded into planning with clear success measures KPIs and value tracking agreed upfront.

Additional Information :

To find out more about life at Smiths Detection check out our LinkedIn and follow our story

Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.

Diversity & Inclusion:

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race colour religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Detection Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time