Senior Software Engineer Mainframe

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories Chubb provides commercial and personal property and casualty insurance personal accident and supplemental health insurance reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings broad distribution capabilities exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40000 people worldwide. Additional information can be found at:.

About Chubb India

At Chubb India we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. With a team of over 2500 talented professionals we foster a startup mindset that promotes collaboration diverse perspectives and a solution-driven attitude. We are dedicated to building expertise in engineering analytics and automation empowering our teams to excel in a dynamic digital landscape.

We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together we will work to shape the future through innovation and continuous learning.

Position Details:

• Job Title:Senior Software Engineer (Mainframe - Application Support)
• Location:Bangalore - Hybrid
• Employment Type:Full-time

Position Summary:

We are looking for an experienced Mainframe - Application Support specialist with less than 10 years of hands-on expertise in COBOL JCL DB2 CICS & VSAM to support Billing Applications. The ideal candidate should be open to learning new technologies and AI tools.

Mandatory Technical skills:

Language: Cobol

Operating System and Tools: z/OS JCL TSO

Databases: DB2 VSAM

Transaction Processing: CICS MQ

• Analysis and Data Evaluation: Analytical skills include evaluating data and information identifying trends and patterns and drawing logical conclusions. Knowing how to evaluate data will help keep track of the mainframes expected and actual performance. This allows our developers to spot potential problems and offer ideas to repair transactions and improve performance.
• Tools & Utilities: Expert skills in debugging and troubleshooting tools such as FileAid Xpeditor Abend-Aid
• Production Control: Experience with batch scheduling tools

Good to have skills: Java WebSphere Azure Automation AI skills.

Key Responsibilities:

• Incident & system error management - respond to alerts user reported issues triage problems troubleshooting and resolve incidents quickly to minimize disruption
• Problem root cause analysis & remediation
• Monitor and manage Production QA and T batch networks
• Application monitoring
• Maintain documentation (KPIs training / knowledge-based documents runbooks)
• Investigate root causes for recurring functional issues and propose preventive actions. Maintain detailed incident logs RCA (Root Cause Analysis) documents and functional SOPs.
• Communication: Establish a working relationship with IT development teams (upstream and downstream) business stakeholders and infrastructure teams and in some cases end-users.
• Provide timely updates to users and stakeholders on incident status and resolution.
• Participate in modernization initiatives and explore integration with new technologies and AI tools

Qualifications:

• Less than 10 years of experience in mainframe application support (DB2 COBOL JCL CICS VSAM)
• Strong analytical and problem-solving skills
• Willingness to learn and adapt to new technologies including AI tools
• Recommended: Java WebSphere Azure
• Excellent communication and teamwork abilities
• Experience in insurance domain is a plus

Why Chubb

Join Chubb to be part of a leading global insurance company!

Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.

• Industry leader:Chubb is a world leader in the insurance industry powered by underwriting and engineering excellence
• A Great Place to work:Chubb India has been recognized as a Great Place to Workfor the years 2023-2024 and 2024-2025
• Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results
• Start-Up Culture: Embracing the spirit of a start-up our focus on speed and agility enables us to respond swiftly to market requirements while a culture of ownership empowers employees to drive results that matter
• Growth and success: As we continue to grow we are steadfast inour commitment to provide our employees with the best work experience enabling them to advance their careers in a conducive environment

Employee Benefits

Our company offers a comprehensive benefits package designed to support our employees health well-being and professional growth. Employees enjoy flexible work options generous paid time off and robust health coverage including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs while fostering a supportive and inclusive work environment. Our benefits include:

• Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme) Employee Stock Purchase Plan (ESPP) Long-Term Incentive Plan (LTIP) Retiral Benefits and Car Lease that help employees optimally plan their finances
• Upskilling and career growth opportunities: With a focus on continuous learning we offer customized programs that support upskilling like Education Reimbursement Programs Certification programs and access to global learning programs.
• Health and Welfare Benefits: We care about our employees well-being in and out of work and have benefits like Employee Assistance Program (EAP) Yearly Free Health campaigns and comprehensive Insurance benefits.

Application Process:

Our recruitment process is designed to be transparent and inclusive.

• Step 1: Submit your application via the Chubb Careers Portal.
• Step 2: Engage with our recruitment team for an initial discussion.
• Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable).
• Step 4: Final interaction with Chubb leadership.

Join Us

With you Chubb is better. Whether you are solving challenges on aglobal stageor creating innovative solutions for local markets your contributions will help shape the future. If you valueintegrity innovation and inclusion and are ready to make a difference we invite you tobe part of Chubb Indias journey.