Dutch Travel Advisor in Athens

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Launch Your Career as a Travel Advisor!

Do you enjoy assisting others and solving travel-related issues quickly and effectively Become part of a dynamic supportive team dedicated to helping travellers feel informed reassured and well taken care of throughout their journey. This opportunity is ideal for proactive detail-focused individuals who are committed to providing exceptional customer service.

About the Role:

As a Travel Advisor you will serve as the main point of contact for customers needing assistance before during or after their trips. Through digital communication channels youll manage inquiries regarding reservations itinerary adjustments cancellations refunds and general travel informationensuring a smooth and hassle-free travel experience.

Key Responsibilities:

Support travellers via chat email and online platforms with various travel-related questions
Manage bookings for flights hotels car rentals and activities including changes and cancellations
Offer clear information about travel plans requirements baggage rules and refund procedures
Assist customers with account management payments and loyalty or rewards programs
Recognize urgent or complex situations such as travel disruptions or missed connections and escalate when necessary
Accurately record customer interactions and solutions in internal systems
Work closely with internal teams and external partners to ensure consistent service standards
Achieve quality benchmarks productivity targets and response-time KPIs
Stay informed about travel policies destination updates tools and process enhancements

Requirements:

Language Skills: Fluent in Dutch (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Greek residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits:

Competitive Salary: Based on your experience and skills
Performance Bonuses: Rewards for outstanding service
Comprehensive Insurance: Health and life coverage for your well-being
Meal Allowance: Support for daily meals
Onsite Work: Engage and grow in a collaborative office environment

Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!

Launch Your Career as a Travel Advisor! Do you enjoy assisting others and solving travel-related issues quickly and effectively Become part of a dynamic supportive team dedicated to helping travellers feel informed reassured and well taken care of throughout their journey. This opportunity is ideal ...

Launch Your Career as a Travel Advisor!

About the Role:

Key Responsibilities:

Support travellers via chat email and online platforms with various travel-related questions
Manage bookings for flights hotels car rentals and activities including changes and cancellations
Offer clear information about travel plans requirements baggage rules and refund procedures
Assist customers with account management payments and loyalty or rewards programs
Recognize urgent or complex situations such as travel disruptions or missed connections and escalate when necessary
Accurately record customer interactions and solutions in internal systems
Work closely with internal teams and external partners to ensure consistent service standards
Achieve quality benchmarks productivity targets and response-time KPIs
Stay informed about travel policies destination updates tools and process enhancements

Requirements:

Language Skills: Fluent in Dutch (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Greek residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits: