Support Specialist in Employee Support

UpSkill is a recruitment agency ready to go the extra mile in order to help candidates find the best possible job opportunity. Our team of experts is well-versed and experienced in consulting and providing long-term HR support.

We believe that being friendly is the best policy thats why we are eager to help you through the whole lifecycle of recruitment. Our team comes with 15 years of recruitment experience behind its back. At any given moment we can offer multiple opportunities from different companies in need of a wide variety of talent.

If you are interested in starting a new job we will present you with multiple opportunities will be there to answer all your questions help you prepare for interviews and tests provide essential feedback and even guide and support you through the process of recruitment all the way up to the first day at your new job.

Our current client is a global leader specialized in providing employee benefits and engagement solutions.

On their behalf we are looking for a Support Specialist in Employee Support to join their friendly and ambitious local team. If youre a self-motivated results-driven individual who is ready to make a significant impact to your new teams performance then this might be the chance for you!

Responsibilities:

• Provide outstanding help and support to our UK clients and their employees across the globe;
• Managing telephonic queries in a professional and friendly manner;
• Accurate and well-written answers to incoming queries;
• Fast resolution to queries and problems.

Requierements:

• Fluent written and spoken English;
• Forward-thinking positive and self-motivated;
• The ability to demonstrate excellent verbal and written communication skills in English and to be customer-focused;
• Confident computer user including navigating websites and online software;
• Excited to learn new things and willing to invest personal time and energy in improvement;
• Flexible with the ability to work independently and as part of a team.

The company offers:

• Competitive remuneration package;
• Work in a friendly and corporate team;
• Long term cooperation and opportunity for professional development;
• Food Vouchers;
• Additional health insurance;
• Free breakfast items and soft drinks;
• Volunteer Days;
• Bonus if you get married or have a civil partnership; Bonus if you have or adopt a child;
• Annual allowance to spend on your wellbeing;
• Training programs.

If you meet the above-mentioned criteria dont hesitate to apply!

We welcome the opportunity to learn more about you!

Please send your CV in English.

Please note that only short-listed candidates will be contacted

License 2826. We will treat your application with full confidentiality!

1. Търсим повече от 1 човек

• Локация: Пловдив (Пловдив бул. Източен 59 ет.3)
• Бюджет: 22 272 Euro gross per year/ 1 856 Euro gross per month
• Стандартно работно време от понеделник до петък от 09:00 18:00ч.
• Хибриден модел на работа като минималното изискване е минимум 2 дни да има присъствие в офиса
• Човекът на тази позиция ще предоставя съпорт на служители на клиентите на Edenred на техните компании с които работят
• Например ако имат проблеми и подаръчните ваучери не работят човекът на тази роля обработва запитването и им съдейства
• Добро ниво на английски език
• Добра компютърна грамотност тъй като ще работи със системи

• Интервю процес:
• • Video call with a member of the Talent Acquisition Team
  • Employee Experience Test to complete in 15-20 minutes for the final interview. This will be shared 30 minutes before your final interview
  • Final stage interview with Support Team Managers in Employee Support
• Начин на изпращане на кандидатурите:

1)изпращате по имейл към мен със CV и коментар за кандидата;

2)след това качвам кандидата в системата им