Dutch or Flemish Customer Care Technical Agent in Bulgaria

Ready for a life-changing adventure in the land of black sand beaches and thermal springs Bulgaria is calling! We arent just offering a job; were offering a front-row seat in an ambitious people-first international company. Join a global telecom giant and become the hero of connectivity! Whether its high-speed internet digital TV or mobile data youll be the technical wizard ensuring the world stays connected. Are you ready to jumpstart your personal and professional life in beautiful Sofia Lets go!

Your Role

• The Tech Guru: Be the first point of contact for customers facing technical challenges. You are the voice that saves the day!

• Master of Connection: Tackle issues ranging from broadband and mobile networks to TV apps and GPS signals.

• First-Time-Right Champ: Use advanced tools like Dare and expert systems to find lightning-fast solutions on the first try.

• The Problem Solver: If a fix needs a hands-on touch youll coordinate on-site technician visits.

• Opportunities Galore: Beyond solving tech puzzles youll spot sales opportunities to help customers get the most out of our amazing products!

Requirements

• Language Power: You speak Dutch or Flemish (C2) and have a good grip on English (B2).

• Communication Pro: Youre a natural talker an active listener and a master of summarizing.

• The Vibe: You are friendly helpful and obsessed with making customers happy (CSAT is your middle name!).

• No Tech Degree No Problem! An interest in telecom is a plus but we provide all the training you need. Just bring your motivation!

• Flexibility: Youre down for a dynamic schedule including evenings and weekends.

• Growth Mindset: You can absorb new info quickly and adapt to a fast-paced environment.

Benefits

• Paid Training: We invest in you from day one!

• Pure Fun: Work in an atmospheric people-oriented center where fun is part of the job description.

• Strong Foundation: A market-based salary plus a full Relocation Package to get you to Sofia stress-free!

• Skys the Limit: Real opportunities to climb the career ladder.

Location

Sofia Bulgaria (A city where history meets a modern affordable lifestyle!)

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