Customer Service Representative – German + English
Durban - South Africa
Job Summary
Position: Customer Service Representative German English
Online Retail
Location: Umhlanga Durban South Africa (On-Site)
Start Date: 30 April 2026
Schedule: 24/7 rotating shifts
Salary & Benefits: R20000 R25000/month benefits
Relocation Support:
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1x local flight to Durban prior to start date
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20 nights accommodation covered
Requirements:
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Matric / Grade 12 qualification is essential
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Fluency in German and English
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Strong customer service skills and adaptability to shift work
Key Responsibilities:
- Handle customer inquiries for an online retail client via phone email and chat
- Resolve issues in line with company guidelines and KPIs
- Provide excellent service to maintain customer satisfaction
Perks & Benefits:
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Competitive salary with benefits
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Accommodation and local travel support included
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Dynamic multicultural work environment