IT & Systems Specialist

IT & Systems Specialist

Location: Barcelona Type: Full-time

Were hiring and were doing it the Frekuent a world where technology moves fast we move with purpose. If youre ready to make your next big move and create something meaningful youre in the right place.

Being part of our dream team isnt just about having a job its about enjoying the Frekuency. If youre ready to grow with us and make a real impact join us on this journey.

Get to Know Us

Frekuent is a fast-growing company redefining the payment experience. We help businesses turn one-time buyers into lifetime customers through unique loyalty boosters. We believe the secret to driving more sales is giving customers less: cashless contactless and effortless payment solutions that transform the way businesses operate. With Frekuent transactions happen in seconds keeping customers coming back for more.

Want to know more Visit us at:

What Youll Do

Device & Endpoint Management

• Maintain an up-to-date centralized inventory of all company devices (laptops monitors tablets phones and peripherals).

• Define and execute onboarding and offboarding procedures related to equipment assignment and recovery.

• Configure Windows and macOS laptops following defined company standards.

• Apply and verify security policies on devices including:

  • Mandatory disk encryption (BitLocker / FileVault)
  • Automatic updates
  • Screen lock policies
  • Endpoint protection

• Manage hardware lifecycle warranties repairs and vendor coordination.

• Promote standardization of device models and configurations.

Identity & Access Management

• Manage the full user lifecycle in Google Workspace and Microsoft Entra ID.
• Execute onboarding and offboarding processes ensuring immediate access revocation.
• Apply the principle of least privilege across all tools.
• Maintain role-based access structures.
• Conduct periodic access reviews.
• Support the implementation and maintenance of mandatory SSO and MFA.

Security & Endpoint Protection

• Ensure mandatory MFA activation across all systems.
• Support the implementation and maintenance of endpoint protection solutions.
• Monitor basic security alerts and escalate when necessary.
• Verify compliance with device security policies.
• Maintain secure configurations across corporate equipment.

SaaS Tools & License Governance

• Centralize subscription and license management (Google Workspace Slack Notion HubSpot Zoom etc.).
• Maintain administrative owner accounts for each tool.
• Optimize license allocation and detect unused accounts.
• Support evaluation of new tools before adoption.
• Collaborate on basic GDPR compliance related to data storage and access.
• Manage licenses and roles in Microsoft 365 and Entra ID.

Password & Privileged Access Management

• Support implementation and maintenance of a corporate password manager.
• Enforce secure password policies and mandatory MFA.
• Manage access by role or department.
• Audit privileged access in critical tools.

Documentation & Support

• Create an internal manual defining policies for onboarding offboarding configurations and common procedures.
• Document access processes and basic troubleshooting steps.
• Set up a support channel (email Slack #tech-support or form).
• Establish basic KPIs: resolution time recurring incidents license usage.

Process Improvement

• Automate repetitive processes (user onboarding/offboarding backups etc.).
• Analyze centralized management tools.
• Promote standardization (same laptop models configurations etc.).

General Responsibilities

• Provide employee support (devices accounts access).
• Manage licenses domains and users.
• Coordinate with Procurement for hardware/software purchases license management and cost control.
• Align with Tech team on security standards authentication SSO and integrations.
• Propose internal tool improvements and automation initiatives in collaboration with Data/Ops.

Who Were Looking For

• Availability to work 3040 hours per week.
• Higher Technical Degree in Systems Administration (or similar).
• 12 years of previous experience (including internships or junior IT roles). Exposure to corporate environments managing hardware software and user administration in mid-sized companies.

Technical Knowledge

• Strong knowledge of Windows and macOS.
• Experience managing users in Google Workspace.
• Basic knowledge of Microsoft Entra ID.
• Familiarity with SaaS administration.
• Understanding of MFA encryption and basic security principles.
• Experience with Jira/Atlassian.
• Familiarity with network management and cloud platforms (Azure).
• Experience managing DNS (IONOS Cloudflare).
• Knowledge of security protocols.
• Zoho One knowledge is a plus.
• Advanced English level.

Whats in It for You

Hybrid model 3 days in the office 2 remote.
Flexible schedule we trust you to manage your time and results.
Meal vouchers monthly support for your workdays.
Health & wellness private health insurance and discounted gym memberships.
Learning & development English classes and role-specific training.
23 days of paid time off plus local holidays.
A fast-growing dynamic environment where every idea counts.
A collaborative culture built by people who genuinely enjoy building together.
Regular afterworks and team-building activities.

Why Youll Love It Here

At Frekuent we believe our success is built on our people. Were a team of non-conformist committed solution-driven individuals who believe innovation has no limits. We value creativity ownership collaboration and continuous growth both personal and professional.

Be authentic isnt just a value its our belief that embracing who we are and appreciating diverse backgrounds experiences and opinions truly enriches us.

If youre ready to join an exciting environment and make a real difference this is the place for you.

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