Active Directory Engineer

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Job Title: Active Directory Engineer - LATAM

Duration: 6 months

Location: Remote

Rate: $20-25/hr on W2

Job Description:

The Senior Active Directory Engineer provides support implementation and design services for Microsoft Active Directory and Windows-based systems across the enterprise including directory and identity management solutions. Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and determines course of action for new application initiatives. Implements new software solutions as required by the business. The core infrastructure technology duties include enterprise Microsoft Active Directory and Windows File Services architecture creation and management global system security and policy configuration and top-level support for enterprise-wide initiatives. This role requires an in depth knowledge of Active Directory Federation Windows Server 2012/2012 R2 Windows security AD Proxy Virtual Directory solutions and related technology.

Key Responsibilities:

• Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.
• Identify opportunities to innovate extend and enhance service delivery everywhere possible.
• Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
• Serves as escalation point for application support and troubleshooting provides guidance and direction in resolution of escalated issues and/or complex production application or system problems.
• Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
• Perform daily system monitoring verifying the integrity and availability of all hardware server resources systems and key processes reviewing system and application logs and verifying completion of scheduled jobs.
• Install configure and maintain Active Directory and third party software utilities for hardware systems within company operational guidelines.
• Create and maintain system documentation for domain technologies including installation configuration and appropriate troubleshooting steps.
• Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
• Provide training as required
• Manage customer satisfaction through effectively communicating and managing customer expectations

Basic Qualifications:

• B.S. degree in a computer science information technology computer related discipline or 5 years IT work experience in a global information technology infrastructure environment.

Preferred Skills/Experience:

• Experience working with Microsoft Identity technologies including Active Directory Windows File Services and Group Policies.
• Expert knowledge in administering Active Directory (AD) and GPOs.
• Expert knowledge of AD ADFS PKI in Windows Server 2012 Windows Server 2012 R2.
• Expert knowledge of DNS DHCP WINS DFS in a Windows 2012 landscape.
• Knowledge of Microsoft Forefront Identity Management Microsoft Exchange Quest Active Roles Server (ARS) are preferable.
• Must have deep and thorough understanding of monitoring best practices preferably with Microsoft System Center Operation Manager (SCOM) understanding and experience.
• Extensive experience with infrastructure and server theories principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware HyperV) and LAN/WAN/Firewall/VPN network technologies.
• Develops documents and enforces the standards security procedures and controls for access to ensure integrity of the Windows Systems Active Directory and related systems.
• Knowledge of server virtualization technologies preferably VMware and/or Microsoft technologies
• ITIL v3 Certification.

Professional Skills/Experience:

• Minimum 7 years overall IT experience with 3-5 years of experience working with Microsoft Identity technologies including Active Directory Windows File Services and Group Policies.
• Must show a progressive advancement in responsibility including deep troubleshooting technical skills.
• Must have an understanding of how to identify and instill industry best practices.
• Ability to translate technical issues into understandable business language for end users.
• Desired experience working in a fast paced Industrial Manufacturing environment with a career track record of engineering developing deploying and maintaining business critical systems in the area of technical expertise including hands on solution development and implementation experience.
• Team Player with proven leadership communication organizational and strong interpersonal skills. The role requires significant interaction with many different teams across a global company.
• Must be able to work in a team environment with a can do attitude capable of overcoming difficult challenges.
• Self-motivated with keen attention to detail and excellent judgment skills
• Ability to establish new standards for quality performance or productivity
• Must have excellent writing and communication skills strong communicator with ability to maintain open communication with internal employees contractors managers 3rd parties and customers as needed
• Able to integrate and apply feedback in a professional manner
• Able to prioritize and drive to results with a high emphasis on quality

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.