Applications Service manager
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
IT- Application Services Manager
8 months
64/hr on w2 (no Corp to Corp)
Location: Downtown Phoenix in person
Key Responsibilities
Application Portfolio Management
Manage and oversee an enterprise application portfolio supporting critical business and operational functions.
Establish and maintain governance for the application lifecycle including classification health assessment and risk evaluation.
Lead application portfolio rationalization efforts including consolidation modernization replacement or retirement of applications.
Ensure applications are vendor-supported compliant with the clients standards and aligned with security and architecture requirements.
Application Lifecycle Planning & Strategy
Develop and maintain strategic lifecycle plans and roadmaps addressing sustainment upgrades modernization and end-of-life activities.
Evaluate technical debt obsolescence risk operational impact and cost to support informed investment decisions.
Coordinate lifecycle planning across application teams vendors and business stakeholders.
Align application strategies with business objectives and desired outcomes.
Engage stakeholders to understand their business goals priorities and desired outcomes; assess system capabilities and limitations; and develop actionable initiatives to address their needs and deliver measurable results.
Technical Oversight & Operations
Provide oversight into development configuration integration testing deployment and production support.
Review technical designs upgrade strategies and implementation approaches to ensure stability scalability and maintainability.
Guide technical staff and vendors during complex incidents upgrades and high-risk changes.
Ensure consistent practices across development change management and production releases.
Work Tracking Metrics & Executive Reporting
Establish formal mechanisms to track staff and vendor work project plans and operational tasks.
Monitor progress to ensure alignment with departmental priorities timelines and service commitments.
Develop and deliver weekly executive-level reports summarizing application health risks milestones and resource utilization.
Utilize dashboards and reporting tools (e.g. Power BI) to provide visibility into work progress and portfolio status.
Identify risks issues and resource constraints and implement corrective actions as needed.
Vendor Contract & Financial Management
Oversee vendor relationships supporting enterprise applications.
Lead contract renewals pricing reviews and scope management for applications.
Develop and manage operational budgets and Capital Improvement Projects (CIP) related to application modernization or expansion.
Coordinate with finance and procurement teams on funding strategies budget adjustments and long-term cost planning.
Governance Continuity & Compliance
Serve as liaison for disaster recovery business continuity and audit activities related to the application portfolio.
Ensure applications meet continuity of operations requirements and recovery objectives.
Coordinate audit documentation responses and remediation activities.
Ensure compliance with organizational policies security standards and regulatory requirements.
Procurement & Solution Evaluation
Participate in procurement and evaluation of application solutions and services.
Review business requirements and evaluate proposed solutions for technical feasibility lifecycle impact and alignment with business objectives.
Support implementation planning for new or replacement application systems.
Leadership & Coordination
Provide oversight for application services staff technical resources and vendors.
Coordinate activities across IT teams business units finance procurement and external partners.
Ensure staff work is planned tracked and executed in a cohesive manner to support departmental goals and operational priorities.
Represent departmental interests and provide input to support decision-making and prioritization of initiatives within a steering committee.
Collaborate with stakeholders and report back action items ensuring alignment accountability and timely implementation of agreed-upon initiatives.
Serve as a subject matter expert representing the department in committees steering groups and cross-functional discussions providing informed input to support decision-making and prioritization of initiatives.
Minimum Qualifications
Bachelors degree in computer science Information Systems or a closely related field.
Six years of experience developing evaluating using and maintaining technical systems hardware and software including oversight or coordination of enterprise applications vendor-supported systems and operational environments.
Location: Downtown Phoenix in person
Key Responsibilities
Application Portfolio Management
Manage and oversee an enterprise application portfolio supporting critical business and operational functions.
Establish and maintain governance for the application lifecycle including classification health assessment and risk evaluation.
Lead application portfolio rationalization efforts including consolidation modernization replacement or retirement of applications.
Ensure applications are vendor-supported compliant with the clients standards and aligned with security and architecture requirements.
Application Lifecycle Planning & Strategy
Develop and maintain strategic lifecycle plans and roadmaps addressing sustainment upgrades modernization and end-of-life activities.
Evaluate technical debt obsolescence risk operational impact and cost to support informed investment decisions.
Coordinate lifecycle planning across application teams vendors and business stakeholders.
Align application strategies with business objectives and desired outcomes.
Engage stakeholders to understand their business goals priorities and desired outcomes; assess system capabilities and limitations; and develop actionable initiatives to address their needs and deliver measurable results.
Technical Oversight & Operations
Provide oversight into development configuration integration testing deployment and production support.
Review technical designs upgrade strategies and implementation approaches to ensure stability scalability and maintainability.
Guide technical staff and vendors during complex incidents upgrades and high-risk changes.
Ensure consistent practices across development change management and production releases.
Work Tracking Metrics & Executive Reporting
Establish formal mechanisms to track staff and vendor work project plans and operational tasks.
Monitor progress to ensure alignment with departmental priorities timelines and service commitments.
Develop and deliver weekly executive-level reports summarizing application health risks milestones and resource utilization.
Utilize dashboards and reporting tools (e.g. Power BI) to provide visibility into work progress and portfolio status.
Identify risks issues and resource constraints and implement corrective actions as needed.
Vendor Contract & Financial Management
Oversee vendor relationships supporting enterprise applications.
Lead contract renewals pricing reviews and scope management for applications.
Develop and manage operational budgets and Capital Improvement Projects (CIP) related to application modernization or expansion.
Coordinate with finance and procurement teams on funding strategies budget adjustments and long-term cost planning.
Governance Continuity & Compliance
Serve as liaison for disaster recovery business continuity and audit activities related to the application portfolio.
Ensure applications meet continuity of operations requirements and recovery objectives.
Coordinate audit documentation responses and remediation activities.
Ensure compliance with organizational policies security standards and regulatory requirements.
Procurement & Solution Evaluation
Participate in procurement and evaluation of application solutions and services.
Review business requirements and evaluate proposed solutions for technical feasibility lifecycle impact and alignment with business objectives.
Support implementation planning for new or replacement application systems.
Leadership & Coordination
Provide oversight for application services staff technical resources and vendors.
Coordinate activities across IT teams business units finance procurement and external partners.
Ensure staff work is planned tracked and executed in a cohesive manner to support departmental goals and operational priorities.
Represent departmental interests and provide input to support decision-making and prioritization of initiatives within a steering committee.
Collaborate with stakeholders and report back action items ensuring alignment accountability and timely implementation of agreed-upon initiatives.
Serve as a subject matter expert representing the department in committees steering groups and cross-functional discussions providing informed input to support decision-making and prioritization of initiatives.
Minimum Qualifications
Bachelors degree in computer science Information Systems or a closely related field.
Six years of experience developing evaluating using and maintaining technical systems hardware and software including oversight or coordination of enterprise applications vendor-supported systems and operational environments.
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
