Technical Business Partner

Education Authority - Northern Ireland

Job Location:

Belfast - UK

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

1. You must clearly demonstrate on your application form under each question how and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria where relevant.

2. You must demonstrate how you meet the criteria by the closing date for applications unless the criteria state otherwise.

3. The stage in the process when the criteria will be measured is outlined in the table below.

4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below using the information provided by you on your application form.

5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.

6. In the event of an excessive number of applications the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.

Section 1 - Essential Criteria

The following are essential criteria which will initially be measured at the shortlisting stage and whichmay also be further explored during the interview/selection stage.You should therefore make it clear on your application form how and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.

Factor	Essential Criteria	Method of Assessment
Qualifications/ Experience	Hold a bachelors degree (QCF Level 6) or an equivalent or higher qualification relating to Business Administration Management Information Technology and have a minimum of two years demonstrable experience working in the field of Business Analysis; OR Have a minimum of five years demonstrable experience working in the field of Business Analysis. Have demonstrable experience of working to deadlines and controlling multiple projects where you have made a significant impact within your role making a substantial difference to the success of a company and the satisfaction of its employees. Have demonstrable experience of Business Analyst Management including the ability to plan prioritise deliver high quality outcomes and evaluate success. Have demonstrable experience of using a range of investigation techniques including document analysis workshop facilitation and analysis tools to define business problems/requirements. Have demonstrable experience of the development implementation and evaluation of policies procedures or guidance.	Shortlisting by Application Form
Skills/ Abilities	Ability to engage with a range of stakeholders at all levels to investigate operational requirements problems and opportunities seeking effective business solutions and identify potential benefits and available options and develop business cases.	Shortlisting by Application Form
Knowledge	Demonstrable knowledge of MS office applications such as Excel Databases PowerPoint Visio used for documenting and reporting and of capturing and preparing requirements for market.	Shortlisting by Application Form
Other	The successful candidate will be required: to have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion; OR be able to provide sufficient information on the application form that will satisfy the employer that he/she has access to an appropriate alternative form of transport that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion.	Shortlisting by Application Form

Section 2 - Essential Criteria

The following are additional essential criteria which will be measured during the interview/selection stage in line with EAs Game Changing People Model.

Factor	Essential Criteria	Method of Assessment
Knowledge	Knowledge of the current and anticipated challenges facing the Education Authority	Interview
Skills/ Abilities	In line with EAs Game Changing People Model we will look for evidence of: Excellent communication skills with the ability to talk and present to a range of audiences acting as a translator between parties The ability to deliver high performance whilst working under pressure on multiple projects within project timeframes Strong collaborative skills to build genuine and productive relationships with internal & external stakeholders A customer focused passion for creating solutions with a positive attitude to implementing improvements/change Excellent proven analytical & creative thinking and an informed evidence-based approach to decision-making Ability to work collaboratively with a range of business stakeholders understand the needs of EA Services and other particular demonstrating ability to translate service improvements into achievable technical deliverables and project outcomes Ability to build long term strategic relationships with senior stakeholders. Acts as a single point of contact and facilitate access to colleagues and subject matter experts. Ability to undertake and/or facilitate project scoping and business priority setting for large or complex changes engaging senior stakeholders. Selecting the most appropriate means of representing business requirements to drive decision making Ability to analyse business processes; assess feasibility and recommend new approaches	Interview/Presentation
Values Orientation	Evidence of how your experience and approach to work reflect EAs ethos and values. You will find information about our Valueshere.	Interview

Section 3 - Desirable Criteria

Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how and to what extent you meet the desirable criteria as failure to do so may result in you not being shortlisted.

Factor

Desirable Criteria

Method of Assessment

Qualifications/
Experience

Demonstrable procurement experience to support procurement exercises for new service delivery.

Hold a Business Analysis Qualification.

Shortlisting by Application Form

Our Values

Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as regulated activity.

In the event that you are recommended for appointed to a post that involves regulated activity the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that youWILLbe expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed on GUIDANCE NOTES

To view the applicant guidance notes please clickhere.

To learn about the many great benefits of joining the Education Authority click here.

The Education Authority is an Equal Opportunities Employer.

JOB DESCRIPTION

Reports to:Technical Business Partnering Leads / Head of ICT Projects

Responsible For: This is a new role and the post-holder is challenged with providing support to EA to assist with the implementation and support of business information systems across multiple directorates.

The Technical Business Partner will be responsible for helping to shape and design large scale/complex ICT projects for EA Directorates and Services and will act in an advisory capacity for service led projects

The role will seek to identify opportunities within EA and provide support in the delivery of solutions. The Technical Business Partner role will collaborate with the five directorates to develop initiatives and strategies that optimise processes and improve service delivery within EA.

They will be the contact point for all issues pertaining to the project(s) assigned to them including liaison with ICT Heads of Service and stakeholders across the Education Authority and external suppliers to ensure consistent Programme Delivery.

The role will involve working closely within ICT Projects service team and ICT Heads of Services to ensure successful Programme delivery and support Technical Business Partner Leads with requirements process mapping project delivery and procurement on time and within budget.

The Managers will be responsible for managing and leading a team of employees within the service this may include managing employees across all EA offices.

Job Purpose

The postholder will:

Technical Business Partner will act as the key liaison when engaging with other Directorates and Services providing advice on project ideas and enabling the provision of ICT services required for transformation.
Present new technology innovations and developments to the business
Analyse the market and identify suitable applications and ensure the Programme meets the application needs of the EA.
Lead and co-ordinate the activities of their area of responsibility ensuring the achievement of the projects overall objectives within specified time and budget constraints.
Manage a team and be responsible for the successful implementation of multiple ICT projects to support the core business areas of the Education Authority
Manage all items relating to assigned projects and provide regular updates to ICT Management Develop and monitor data quality metrics and seek to provide one single source of data and ensure business data and reporting needs are met.
Liaise with EA Business Areas/Services to identify and document existing business processes within programme scope identifying gaps and proposing efficiencies where relevant to define project technical and business requirements.
Liaise with DE in respect of the Business Case funding for projects over the delegated limit
Report findings to stakeholders and providing Business Partner Leads with regular status reports as defined within the reporting guidelines

Scope and Context

The postholder will lead and define business requirements to support the procurement exercises for new services delivery and report to relevant stakeholders across EA Services/external within the defined timescales within agreed cost tolerances and to defined quality standards
The postholder will work with the Technical Business Partner Leads and PMO to report on progress against agreed timescales costs etc. and will also take the lead in resolving any issues which may arise with the assigned contractors where applicable.
Projects assigned to the Postholder within the ICT Programme of Work must adhere to their project plans and approved requirements.
Strong technology analytical and communication skills are must-have traits.
Identify opportunities and processes for the new service and EA
To lead and manage workshops as required

Main Duties and Responsibilities

Technical Business Partner Division Aligned to ICT Programme of Work

Modeling business data structures and integrations assessing and documenting current and future process aligned to the ICT Programme of Work
Establish the documentation necessary including technical specification for the relevant full business case
Work closely with the PMO and Head of Projects to ensure that all project deliverables conform to the PM Framework.
Lead and co-ordinate on requirements gathering development and delivery of requirements throughout project delivery within the ICT Programme
To develop process documentation (including process maps) business cases and procurement documentation to support the Business in achieving the strategic and operational objectives of their directorate.
Oversee the implementation of multiple projects across EA services within defined timescales and budget
Report to the ICT Programme Board and PMO on the progress of the ICT projects against agreed time and cost constraints
Manage the relationship between ICT and EA Stakeholders regarding both future direction and Business as usual operational service involving ICT. Act as Key contact and work in partnership with the appointed contractor in terms of implementation and support issues throughout any new project life cycle.
Identifying opportunities for process improvement to improve quality efficiency and/or value to support ICT projects in achieving the strategic and operational objectives of the directorate.
Provide cover for the Technical Business Partner Leads when required.
Writing functional specifications and use cases including detailed user and data requirements.
To contribute to the development of a strategic plan and lead on the development of the service-specific business plan.
Investigate all complaints/adverse incidents within their areas of responsibilities where outcomes are below expected standards.

Management including System Procurement Implementation and Performance

Take ownership of end to end testing for ICT solutions including input to the development of the test strategy test plans test cases and test scripts. including advising on defect management.
Work with the ICT Heads of service to establish maintain and communicate clear and compelling strategic directions for the Business Partner related areas of responsibility.
Ensure all project milestones are properly identified for all phases of the project and that they are met through effective management of and communication with the project/implementation team.
Adhere to the system of monitoring and reporting against project objectives and timescales
To Deliver/Manage service Budget in accordance with financial policy and procedures ensuring service delivery within defined environment including:
- Detail planning
- Monitoring of costs
- Quality assurance
Ensure all deliverables within Technical Business Partner function is managed effectively efficiently and within budget.
Support the Technical Business Partner Leads and HOS with Preparation of documentation for attendance at and actions arising from Meetings as required.
To ensure that systems/services are delivered efficiently and effectively through the associated responsibilities and meets the needs and standards expected of a leading public service organisation.

People Management & Development including Resource Requirements Planning and Monitoring Progress

To promote the corporate vision values and culture of EA as a single regional organisation in all processes linked to maintenance development and implementation of their element of project assignment.
Ensure that employees within the ICT Team are provided with clear structure strategies policies and processes for their system/service are implemented while maintaining the high standards of the Authority and any future challenges.
Line Manage employees assigned to support Technical Business Partner job tasks throughout the project life cycle.
Foster a culture that supports achievement of the authoritys Strategic Plan by role modelling core values and leadership behaviours to staff.
Define detailed activities and Technical Business Partnering team accountabilities
Define project resource requirements to meet the projects objectives to ensure they are provided when required.
Provide guidance and direction to members of the project team.
Allocate work packages to the Technical Business Partnering team.

Management of Key Relationships to Ensure Effective Interaction between various partners.

Operate with EAs strategic direction relevant legislation industry best practice and other public sector policies and guidance at the core of delivery. Manage emerging developments as required.
Liaise with internal and external stakeholders across all EA Directorates as required and monitor the contractors performance against contracts and agreed timelines.
Take full responsibility for managing relationships across the comprehensive ICT interface within one or more EA Services DE contractor etc in relation to the successful development/implementation of the systems within the ICT Programme of work ensuring ICT achieve their business objectives.
Ensure appropriate interface arrangements where necessary are designed between the new system and legacy systems
Liaise with EA business areas to identify and document existing business processes within programme scope identifying gaps and proposing efficiencies where relevant.
To work closely with Team members to ensure that all project requirements deadlines and schedules are on track. Responsibilities include submitting Technical Business Partner project deliverables preparing status reports and establishing effective communication plans as well as the proper execution of their Business Partner Strand of said plans.
To establish effective accountable and rigorous quality assurance systems to achieve highest possible standards of performance with focuses on maintaining the needs of internal and external customers.
Agree project performance targets with the Head of Projects and PMO and provide regular progress reports.
Undertake any other duties which from time to time may be required by the ICT Programme Board

Risk Management

Identify and manage risks that may arise within their area of responsibility and develop controls to mitigate them ensure any risks or issues are escalated appropriately before they develop into an issue.
Report to ICT Programme Board on risks and management thereof.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998) the post-holder is expected to promote good relations equality of opportunity and pay due regard for equality legislation at all times.

To view the summary of terms and conditions for this post click here.

PERSON SPECIFICATIONNOTES TO JOB APPLICANTS1. You must clearly demonstrate on your application form under each question how and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and de...