Customer Service Agent

Ai Forge

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profile Job Location:

Budapest - Hungary

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Brief:

We are looking for a dedicated and customer-focused Customer Service Agent to provide remote support from within Hungary. The selected candidate will assist customers by handling inquiries resolving concerns and ensuring a positive service experience. This role requires strong communication skills professionalism and the ability to work independently in a remote environment.

Applicants must currently reside in Hungary.



Responsibilities:

  • Respond to customer inquiries via phone email or chat

  • Provide accurate information about products and services

  • Resolve customer issues in a timely and professional manner

  • Maintain records of customer interactions in internal systems

  • Follow company policies and service standards

  • Escalate complex cases when necessary

  • Meet quality and performance targets


Skills Required:

  • Good communication skills in English

  • Additional language skills are an advantage

  • Basic computer knowledge and ability to use online tools

  • Strong problem-solving and interpersonal skills

  • Ability to work independently from home

  • Reliable internet connection

  • Must be a current resident of Hungary

What We Offer:

  • Competitive salary based on experience

  • Remote work opportunity within Hungary

  • Training and onboarding support

  • Stable and professional work environment

  • Opportunities for career growth

Job Brief:We are looking for a dedicated and customer-focused Customer Service Agent to provide remote support from within Hungary. The selected candidate will assist customers by handling inquiries resolving concerns and ensuring a positive service experience. This role requires strong communicatio...
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Company Industry

Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers

Key Skills

  • Corporate
  • Lighting
  • Marketing & Advertising
  • Back Office