Head of Sales

We are seeking a highly strategic results-driven and visionary leader who thrives in a fast-paced and competitive luxury retail environment. This individual will oversee all sales operations drive business growth and ensure exceptional client experiences across all channels.

Responsibilities:

• Develop and implement sales strategies to achieve and exceed company revenue and growth targets.
  
• Lead mentor and manage all sales managers and sales executives to ensure high performance accountability and professional development.
  
• Analyze market trends competitor activity and client behavior to identify opportunities and risks.
  
• Drive business development including acquisition of new clients corporate accounts and high-value partnerships.
  
• Collaborate with marketing operations and merchandising teams to ensure alignment of sales initiatives with brand strategy.
  
• Establish and monitor KPIs for the sales team; evaluate performance and provide coaching action plans and development opportunities.
  
• Oversee key account management including major dormant accounts corporate and government accounts.
  
• Ensure exceptional client experiences and maintain the highest luxury service standards across all boutiques.
  
• Oversee product knowledge training and cascade brand updates to all sales staff.
  
• Maintain visual merchandising standards to reflect brand image and attract high-end clientele.
  
• Forecast plan and manage sales budgets to meet financial objectives.
  
• Report regularly to senior leadership on sales performance trends and strategic initiatives.
  

Requirements

• Bachelors degree MBA or relevant postgraduate qualification preferred
  
• Minimum 15 years of experience in luxury retail or fashion with at least 7 years in senior sales leadership
  
• Proven track record of leading multi-unit sales teams achieving revenue targets and driving business growth
  
• Exceptional leadership coaching and mentoring skills
  
• Strong strategic planning business development and decision-making capabilities
  
• Excellent market knowledge competitor analysis and client relationship management
  
• Ability to thrive in a fast-paced results-driven and highly visible role
  
• Passion for luxury products and delivering world-class customer experiences
  

Benefits

• Status car and driver
  
• Health insurance
  
• Annual leave allowance
  
• 13th-month allowance
  
• Off days
  
• Productivity bonus