Business Systems Analyst I

Management Controls Inc. (MCi) is seeking a motivated early-career Business Systems Analyst who wants to grow in a fast-paced Azure-first SaaS environment. If you have 1 to 2 years of experience and are eager to expand your skills in cloud infrastructure endpoint management compliance operations and enterprise SaaS support this is a high-visibility growth opportunity.

MCi is a privately held company with 30 years of experience serving Fortune 100 clients. We are experiencing sustained growth and invest heavily in innovation automation security and cloud technologies. We offer competitive compensation performance bonuses flexible PTO stocked kitchens an in-house gym and 100 percent employer-paid healthcare. We believe in innovation teamwork and continuous learning to stay at the forefront of technological advancements.

Management Controls is headquartered in Houston Texas. This role will work out of the Houston office on a hybrid schedule. This position is not open to sponsorship.

Duties and Responsibilities

Provision and manage user accounts licenses and access in Azure AD / Entra ID and Microsoft 365

Configure and deploy laptops hardware and software for global staff

Administer Microsoft Intune for endpoint management device compliance and policy enforcement

Monitor SaaS platform alerts and escalate production issues appropriately

Support Azure infrastructure components including virtual machines storage backups and resource configurations

Assist in Azure Cost Management activities including monitoring consumption reviewing cost reports and identifying optimization opportunities

Maintain alignment of user access with HR records and organizational updates

Manage and optimize security groups distribution lists and role-based access controls

Conduct periodic access reviews following least-privilege security principles

Participate in compliance initiatives including SOC 2 NIST-aligned controls and GDPR operational requirements

Assist with audit preparation evidence collection and documentation of internal controls

Support documentation runbooks and operational standards

Identify process improvements and automation opportunities

Collaborate with Infrastructure DevOps Security Development and Support teams

Participate in limited rotational or on-call support

This role is designed for long-term progression. High performers may grow into:

Systems Administrator

Cloud Infrastructure Engineer

Identity and Endpoint Engineer

Security Operations Analyst

Compliance and Risk Analyst

DevOps Support Engineer

You will gain hands-on experience with Azure infrastructure cost management identity governance SaaS platform operations and enterprise compliance frameworks including SOC 2 NIST and GDPR.

12 years of experience in a SaaS IT support systems or related technical role

Foundational knowledge of SQL (queries joins basic troubleshooting)

Familiarity with Microsoft Azure fundamentals

Experience with Windows 11 and laptop support

Understanding of Microsoft 365 / Office 365 administration

Strong troubleshooting and analytical skills

Ability to multi-task and work independently in a fast-paced environment

Strong written and verbal communication skills

Demonstrated eagerness to learn and grow technically