Technical Product Manager – Salesforce Commerce Cloud

For over four decades PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100000 restaurants in more than 110 countries. Embracing our Better Together ethos we offer Unified Customer Experience solutions combining point-of-sale digital ordering loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more visit or connect with us on LinkedIn X (formerly Twitter) Facebook and Instagram.

Technical Product Manager Salesforce Commerce Cloud

Location: Jaipur/Gurugram
Experience: 6 Years
Platform: Salesforce Commerce Cloud (SFCC)

About the Role

PAR is looking for an experienced Technical Product Manager (TPM) Salesforce Commerce Cloud to own and drive the vision roadmap and delivery of our Salesforce Commerce Cloud platform. This role sits at the intersection of business strategy and technical execution ensuring our digital commerce capabilities deliver measurable business value.

You will work closely with Product Owners Architects Developers UX QA and business stakeholders to translate complex business needs into prioritized backlogs actionable user stories and scalable technical solutions. This role is critical to the success of PARs global digital commerce initiatives and directly impacts customer experience platform scalability and long-term product strategy.

What Youll Do

Product Strategy & Ownership

• Own and drive the Salesforce Commerce Cloud product roadmap aligning platform capabilities with business goals and customer experience objectives

• Partner with business stakeholders to define product vision success metrics and prioritized outcomes

• Drive backlog prioritization based on business value technical dependencies and delivery capacity

• Make informed trade-off decisions balancing scope value risk and timelines

Technical Product Leadership

• Translate business requirements into clear technically sound user stories and acceptance criteria

• Collaborate closely with Salesforce Commerce Cloud Architects and Developers to ensure solutions align with platform best practices and enterprise architecture standards

• Guide decisions around configuration vs. customization integrations data models and automation

• Ensure alignment with enterprise integration patterns API standards security and cloud strategies

• Act as the escalation point for complex functional or technical product issues and drive them to resolution

Agile Delivery & Execution

• Partner with Product Owners and Scrum Masters to support Agile/Scrum ceremonies and delivery commitments

• Ensure adherence to end-to-end SDLC processes including design development testing and release readiness

• Collaborate with engineering teams to ensure predictable high-quality delivery

• Participate in release planning deployment readiness and post-release validation

Platform Health & Optimization

• Ensure Salesforce Commerce Cloud solutions are scalable secure reliable and performant

• Partner with technical teams to prioritize platform enhancements technical debt reduction and operational improvements

• Support continuous improvement of data integrity system performance and user experience

• Assist stakeholders with documentation training materials and change enablement

Why This Role Matters

• Drive successful delivery of Salesforce Commerce Cloud initiatives powering global digital commerce experiences

• Ensure technical solutions translate into high-impact business outcomes

• Serve as the connective tissue between business strategy and engineering execution

• Bring clarity prioritization and structure to complex commerce initiatives

Required Skills & Experience

• Bachelors degree in engineering technology business or related field (or equivalent experience)

• 8 years of experience working with CRM eCommerce or digital commerce platforms in technical or product-focused roles

• 35 years of experience as a Technical Product Manager Product Owner or similar role supporting engineering-led teams

• Strong understanding of Salesforce Commerce Cloud (SFCC) concepts capabilities architecture and release lifecycle

• Proven experience translating business requirements into prioritized backlogs user stories and acceptance criteria

• Solid technical foundation in:

  • Platform and solution architecture

  • APIs integrations and middleware patterns

  • Data models security and performance considerations

• Experience working in Agile/Scrum delivery environments with engineering UX QA and architecture teams

• Strong analytical problem-solving and decision-making skills

• Excellent communication skills with the ability to influence technical and non-technical stakeholders

Nice to Have

• Experience integrating Commerce Cloud with Sales Cloud or Service Cloud

• Exposure to headless or composable commerce architectures

• Experience with enterprise integration platforms and middleware

• Salesforce SAFe or Agile product certifications

What We Value at PAR

• A strong sense of ownership and accountability

• Clear thinking and confident decision-making in complex environments

• A collaborative mindset partnering deeply with engineering and business teams

• Continuous learning and a passion for building impactful digital products

• At PAR we win together as a team

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application pre-employment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact .If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website.

Required Experience:

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