Small Business Specialist, Airport West
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Optus is proud to be one of Australias leading telecommunications providers supporting over 11 million customers every single day with mobilebroadbandand digital solutions.
Werelooking for an energetic commercially mindedSmall Business Specialist to join our Airport Westteam. If you love supporting local businesses enjoy solving complex challenges and thrive in a collaborative team environment this could be the perfect next step in your retail orbusinessfocusedcareer.
At Optus we collaborate with purpose lift each other up take accountability act withintegrityand celebrate as one team. Together we grow tacklechallengesand build genuine connections with our customers our communities and with each other.
Your day to day will consist of:
Act as the Small Businesssubjectmatterexpert instoreidentifyingbusiness customers early and matching them with solutions that support their business growth.
Build andmaintainstrong capability across products and processes including mobile broadband fixed servicescreditand activation plus share this knowledge with your wider team.
Deliver confident consultative conversations by understanding business customer needs and providing tailored solutions that solvereal operationalchallenges.
Mentor and support your team to spot opportunities offer the rightsolutionsand elevate the overall business customer experience across the store.
Stay up to date with small business updates tacticaloffersand market trends sharing insights through daily huddles coachingmomentsand store updates.
Own business enquiries using calm professionalism and strongproblemsolvingskills while supporting operational excellence by managing compliance and merchandising requirements.
What makes you perfect for the role
BusinessSavvyOutlook:You understand the needs of small business customers and enjoy helping them find solutions.
Consultative Service Skills:You ask the right questions listendeeplyand provide thoughtful tailored recommendations that support business outcomes.
Product Expertise:Yourekeen to grow into asubjectmatterexpert across mobile broadband fixedservicesand small business care.
Mentoring & Collaboration:You share knowledge openly support your teammates and help build store capability so everyone can confidentlyidentifybusiness opportunities.
Calm & Professional:You manage complex and unique business enquiries with empathy good judgement and a steadysolutionsfocusedapproach.
Whatsin it for you
Competitiveremunerationplus $80 monthly credit 25% off Optus products and exclusive discounts with our retail partners making life easier and more affordable.
Supportive leave options including anadditionalConnected Day to focus on culture family healthcommunityor whatever matters most to you.
Inclusivecarerneutralpaid parental leave of up to 14 weeks to support growing families.
Access to Optus U withindustryrecognisedmicrocredentialsdeveloped alongside La Trobe and Macquarie Universities to help grow your career.
Clear opportunities to step up take on more responsibility and accelerate your career growth within our retail and business pathways.
Joinemployeelednetworks like Culture Connect Elevate Women Disability Network and Express Yourself (LGBTQIA) plus free 24/7 wellbeing and counselling support across multiple channels.
We strongly encourage you to apply!We value potential just as much as experience and we all grow and develop together. This could be the perfect step in your commercial retail orbusinessconsultingjourney.
At Optus we are strengthened by others and that means valuing diversity and saying yesto embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers including individuals from diverse gender cultural and linguistic backgrounds individuals with a disability individuals identifying as being part of the LGBTQIA community individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support toparticipatefairly and equitably in the recruitment process please emailor call.
For more information on Diversity Inclusion & Belonging at Optus please visit Experience:
IC
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
