Global Banking & Markets Operations Transaction Banking & Client Implementation Dallas Associate

TRANSACTION BANKING OPERATIONS

Transaction Banking Operations is part of Transaction Banking within the Global Banking & Markets Division comprised of below primary functions:

• We enable Sales by providing clients a differentiated experience through their pre-sales and go-live journey through onboarding implementation and testing go live and early-stage support
• We provide best in class service to our clients post go live across all their business needs including payments and transactions flows across our global payment rails
• We support the build and development of new Treasury Products Services and Partnerships alongside Product Risk and Engineering teams by handling all Operational process procedure and control development

TxB Operations is a growing sub-division with regional presence in Singapore Bengaluru London New York and Dallas. All our offices work closely together as a single global team. As this business expands we will look to increase our global footprint accordingly.

YOUR IMPACT

The Client Implementation team is seeking a seasoned and driven individual with experience and expertise working on complex client implementations in a commercial / transaction banking domain. This role provides the opportunity to create a world class client experience with direct contribution to the business top line. You will work with clients across their front to back journey from participating in RFPs to driving onboarding and associated due diligence and documentation managing complex implementations and successful go-lives. You will be responsible for all owning and driving all aspects of onboarding and setup of clients across the TxB suite of products and services.

HOW YOU WILL FULFILL YOUR POTENTIAL (RESPONSIBILITIES)

Own client pre-go-live lifecycle end to end with accountability for creating a differentiated client experience through the onboarding and implementation stages
Provide implementation subject matter expertise across transaction banking products and services as Sales and Product design and advise clients on solutions for their Treasury requirements
Partner with and enable Sales by orchestrating across internal partners including Legal Risk Compliance to cater to clients of varying complexity across jurisdictions and industries
Unblock any issues and challenges that may arise for client or with internal deliverables; be creative with problem solving collaborating across teams to deftly mitigate
Build and manage detailed project plans capturing all intricate aspects of go-live
Keen acumen on risk and controls processes and procedures to ensure we deliver value to our clients in a robust and compliant manner
Establish effective communication channels and governance both with client as well as internal stakeholders to ensure transparency on status blockers milestones driving accountability and clarity across all parties
Work closely with servicing teams as the client goes live through early stage support ensuring a seamless transition for the client as they move from a pre-go-live to business as usual mode
Bring thought leadership to incumbent onboarding processes by identifying ways to streamline steps reducing overall go-live timeline for client by identifying process efficiencies and automation including assessing market-leading third party solutions
Be a go-to person for leadership team for any matters related to the clients pre-go-live journey
Train lead and develop team members enabling them to offer their best potential

QUALIFICATIONS REQUIRED

BA/BS degree
Minimum 2 years of professional experience in a banking client-facing role managing projects
Relevant experience in Transaction Banking client implementation function with a knowledge of transaction banking products and services
Working knowledge of ERP and TMS systems and host to host connectivity mechanisms in the market
Solid project management skills with innate ability to create organization and structure
Process oriented thinker with the ability to simplify and streamline complex processes
Strong communication and interpersonal skills who enjoys forging deep relationships with colleagues and clients
Thrives in a fast paced dynamic environment with a passion to learn at exponential pace
Experienced in building training and scaling teams leading by example

ABOUT GOLDMAN SACHS

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