Program Coordinator

Berkeley, CA - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

About this Role

As the Program Coordinator on the Convening Team you will play a critical full-time role focused on understanding and improving the experience of our community members. This is a hands-on programs role where youll spend time with members to understand their needs design improvements to our programs and spaces and help run events. Youll work closely with our operations team (who handle day-to-day logistics) to ensure our programs truly serve the researchers and organizations we support. This role is perfect for someone who cares deeply about the AI safety mission loves understanding what makes people tick designing better experiences and wants to learn about AI safety while building foundational program management skills.

Key Responsibilities

User Research User Experience and Strategic Analysis

- Spend time with members to understand their experiences needs and what helps them do their best work

- Conduct user interviews and gather feedback through conversations surveys and observation

- Provide strategic problem-solving and rapid response to emerging community needs using triage frameworks to prioritize interventions by impact and urgency.

- Identify patterns in whats working well and where members experience friction

- Make recommendations for improvements to programs spaces and member experience based on what you learn

- Partner with the operations team to implement experience enhancements

Community Experience Design and Implementation

- Help design and refine the end-to-end member experience including onboarding flows space utilization community engagement approaches and program touchpoints

- Test and iterate on new program ideas and experience improvements

- Think strategically about how our programs can better serve affiliate needs

- Track feedback and learnings to inform ongoing program development

Membership& Community Building

- Help evaluate membership applications considering fit and theory of change

- Support the new member experience to ensure people feel welcomed and connected

- Identify opportunities to strengthen community connections and engagement

Events Support

- Assist with planning and executing events including technical workshops for AI researchers and educational sessions for policymakers

- Help with event strategy communications and logistics coordination

- Provide support during events to ensure attendee experience is excellent

Communications

- Help maintain the website and create content that showcases our programsSupport external communications to ensure our work is well-represented

Skills & Experience

You might be a good fit if:

- You think AI might have transformative effects in the coming years and want to support the people working to ensure it goes well

- You have a strong service mindset and are genuinely curious about understanding peoples needs and experiences

- Youre a good listener who can draw out insights from conversations and translate them into actionable improvementsYou enjoy thinking about user experience and designing better ways for programs to serve people

- You can effectively prioritize and triage competing needs balancing urgency with impact to focus on what matters most

- Youre comfortable talking with researchers executives and policymakers and can build trust across different audiencesYou have strong communication skills (written and verbal)

- Youre organized and can manage multiple projects simultaneously

- Youre thoughtful and strategic but also practical about implementationYou demonstrate initiative and creativity in problem-solving

- Youre comfortable with ambiguity and enjoy working in a dynamic evolving environment

- Youre a quick learner whos excited to understand complex topics and learn about AI safety research

- Bonus: You have experience in program coordination community management UX research event planning or related fields

$114000 - $137000 a year

Our benefits include:

- Generous vacation policy

- 401(k) with employer match

- Employer-paid commuter benefits

- PPO health dental and vision insurance

- Catered lunches and dinners plus unlimited snacks & drinks

- Regular interaction with AI safety researchers and thought leaders

- A friendly mission-driven team

Logistics

This is a full-time on-site position at our Berkeley office just steps from the nearest BART (metro) and bus stop. On-site parking is also available. Were open to discussing remote versions of the role with promising candidates.

If youre excited about helping humanity safely navigate the development of transformative AI we encourage you to applyeven if youre unsure whether you meet every qualification.

We value diversity in all respects and base our hiring decisions on the needs of the organization and individual qualifications. We welcome applicants from all backgrounds regardless of race color religion sex sexual orientation gender identity or expression national origin age or disability.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

About this RoleAs the Program Coordinator on the Convening Team you will play a critical full-time role focused on understanding and improving the experience of our community members. This is a hands-on programs role where youll spend time with members to understand their needs design improvements t...