Senior Software Engineer Test

At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Senior Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance and product confidenceensuring we ship fast without breaking things.

If you think like a developer test like a user and automate like an architectthis role is built for you.

Responsibilities

• Own and evolve the entire testing lifecyclestrategy tools coverage and automation ROI.
• Build scalable automation frameworks for UI API and microservices.
• Implement quality gates across SDLC and drive shift-left testing practices.
• Implement performance non-functional and cross-browser testing initiatives.
• Partner with Dev and DevOps teams to integrate automation into CI/CD pipelines.
• Drive continuous improvement in test coverage stability and developer confidence.
• Review test code and guide debugging and root cause analysis.

Requirements

• 4-6 years of experience in QA automation and engineering.
• Problem-Solving & DSA: Solves entry-level algorithmic problems with optimized time/space complexity using the right data structures demonstrating strong analytical thinking and applying OOP for extensible automation code.
• Test Automation: Expertise in Selenium automation (Webdrivers Xpath CSS Selectors) proficient in UI & API automation and experienced in Automation Framework Development.
• Testing Methodologies: Deep understanding of STLC Test Management Test Strategy Test Coverage and various Test Frameworks including release processes. Proven experience developing reusable test frameworks from scratch.
• Manual Testing: Competence in performing comprehensive manual tests.
• Communication: Clearly articulates thought processes and problem-solving approaches.
• Ownership & Collaboration: Demonstrates ownership and effective teamwork
• Hands-on with tools like Selenium Postman JMeter or similar for UI/API/performance testing.
• Experience in CI/CD pipelines test strategy planning and automation architecture.
• Strong debugging and defect analysis skills in distributed systems.

The Impact You Will Create

As a Senior Software Engineer in Test you will move beyond simply finding bugs to fundamentally shaping how we build and ship software. Your work will directly result in:

• Engineering Quality at Scale: You will ensure that products used by thousands of users every day remain highly reliable allowing us to ship features fast without breaking things.

• Architecting the Future of Testing: By acting as the technical owner of our automation strategy you will transform testing from a mere checkpoint into a core part of our engineering DNA.

• Championing a Shift-Left Culture: You will build quality gates directly into the SDLC catching vulnerabilities and performance bottlenecks early in the development lifecycle rather than at the end.

• Empowering Developer Velocity: By building robust scalable automation frameworks (UI API and microservices) and integrating them seamlessly into CI/CD pipelines you will give developers the ultimate confidence to deploy rapidly and safely.

• Driving Continuous Improvement: You will drastically improve automation ROI test stability and coverage leaving a lasting mark on our overall system resilience and engineering standards.

Qualifications :

Qualifications

• Degree in Computer Science Engineering or a related technical field.
• Hands-on mindsetsomeone who codes and tests at production-level standards.
• Excellent understanding of functional regression and non-functional testing types.
• Solid communicator with a bias for documentation collaboration and high standards.
• You love making things faster better and more reliableat scale.

Key Skills & Competencies

Core Engineering & Problem Solving

• Programming & DSA: Strong grasp of Data Structures and Algorithms (DSA) with the ability to solve algorithmic problems optimize for time/space complexity and apply Object-Oriented Programming (OOP) principles to write clean extensible automation code.

• Architecture & Design: Experience designing highly scalable test architectures and building reusable automation frameworks from scratch.

Test Automation & Tooling

• UI & API Automation: Deep expertise in Selenium (Webdrivers Xpath CSS Selectors) Postman or similar tools for comprehensive UI and API automation.

• Performance Testing: Hands-on experience with JMeter (or similar tools) to drive performance load and cross-browser testing initiatives.

• Testing Methodologies: Deep understanding of STLC Test Management Test Strategy Test Coverage and release processes (covering functional regression and non-functional testing).

• Manual Testing: Competence in performing comprehensive exploratory manual tests when necessary balancing automated and manual strategies.

DevOps & Infrastructure

• CI/CD Integration: Proven experience partnering with Dev and DevOps teams to seamlessly integrate automation suites and quality gates into CI/CD pipelines.

• Distributed Systems Debugging: Strong defect analysis and debugging skills to trace issues and identify root causes across complex distributed microservices architectures.

Leadership & Collaboration

• Communication: Ability to clearly articulate thought processes test strategies and problem-solving approaches to both technical and non-technical stakeholders.

• Ownership: A hands-on high-standards mindset with a strong bias for documentation teamwork and driving cross-functional quality initiatives.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time