Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
MicrosoftManagement Level
AssociateJob Description & Summary
At PwC our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.Why PWC
At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description:Infra Support Engineer
Responsibilities - You take responsibilities and act as service manager for major endpoint related services such as Windows Endpoint Endpoint Security or Virtual Desktop Environment. - You develop solutions to optimize our endpoint fleet - You participate in projects and act as SMEs for several workplace related topics - You patch level for our laptops - You create software packages and deliver them to our users - You identify and drive vulnerability management initiatives to keep our endpoint fleet secure - You identify and drive hygiene tasks to maintain a lean endpoint environment
Mandatory Skill Sets:
At least 3-4 years experience working in endpoint management with focus on Windows and iOS endpoints. - At least 2-3 years experience on Microsoft Intune (MEM) or similar modern endpoint management platforms. - At least 3 years experience in IT Service Management managing complex services in a multinational enterprise environment - Have 2 years experience working with PowerShell - Have 2 year experience with Microsoft 365 Cloud PC environment or similar - Have 2 year experience with working in Microsoft Entra Directory (Azure Active Directory)
Preferred skill Sets:
You have experience managing a Microsoft 365 Platform
Years of experience required:
2-4 years
Education qualification:
Educational qualifications (incl. certificates) - Microsoft Endpoint Administrator Associate (MD-102) - Azure Fundamentals (AZ-900) - Microsoft 365 Fundamentals (MS-900) - PowerShell training - ITILv4 Foundation
. / BE
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of TechnologyDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Microsoft Windows 365 Microsoft Windows SupportOptional Skills
Accepting Feedback Accepting Feedback Active Listening Client Management Communication Deliverable Planning Delivery Management Developing User Stories Emotional Regulation Empathy Inclusion Intellectual Curiosity IT Business Strategy IT Consulting IT Infrastructure IT Service Management (ITSM) IT Systems Development Leading Design Workshops Market Research Optimism Process Improvement Product Enhancement Product Roadmap Project Delivery Project Management 17 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
Required Experience:
IC
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