Make a Difference in Someones Life!

At Monarch we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team we provide hope promote wellness and empower individuals and families impacted by mental illness substance use disorders intellectual and developmental disabilities and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what youll find at Monarch. Here we care for people including our team members. We offer a comprehensive competitive benefits package that supports full-time and part-time team members and their families. More than just a job this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

This Opportunity:

What Youll Do:

• System Setup and Monitoring: Oversee the setup and monitoring of systems to ensure the effective accurate and timely completion of clinical and administrative duties for outpatient therapists. This includes ensuring adherence to agency-specific timelines and evidence-based practices for the assigned service line(s). Responsibilities include overseeing processes such as timesheets payables billing clinical supervision staff education HR processes triage emergency services delivery and clinical documentation.

• Assessment and Service Plan Development: Ensure that each individual served has a clinically-based medically necessary and culturally sensitive assessment and service plan forming the foundation for all service provision.

• Staff Communication: Develop and maintain clear communication systems for staff including regular staff meetings communication memos one-on-one updates and effective communication across shifts teams divisions consultants outside agencies families and management.

• Staff Scheduling and Operations: Establish systems to ensure staff schedules and daily operations meet the needs of individuals being supported.

• Incident Investigation and Follow-up: Investigate clinical operation incidents and complaints received both internally and externally and provide necessary supervisory follow-up.

• Supervision and Oversight: Provide effective clinical and administrative supervision to assigned staff in accordance with agency guidelines.

• Program and Service Development: Develop proposals for new programs/services or changes to existing services and present them to Executive Management. Ensure all services are based on best practices or emerging best practice guidelines and protocols.

• Referral Source Development: Cultivate and maintain positive working relationships with referral sources including individuals families staff monitoring and licensing agencies organizations and funders.

• Community Engagement: Attend and take leadership roles in community meetings within the assigned Outpatient services area and cross-functional team meetings.

• Meeting Attendance and Participation: Attend and actively participate in provider meetings with funding sources audits surveys staff meetings agency meetings board meetings and other relevant meetings pertaining to outpatient therapy services.

• Compliance Monitoring: Stay informed of internal and external standards and ensure systems are in place to monitor program compliance and auditing.

• Policy and Regulatory Compliance: Demonstrate knowledge of and comply with agency policies procedures and applicable state and federal regulations related to program areas.

• Budget and Financial Management: Develop and manage budgets for outpatient therapy services in coordination with the Vice President of Operations and the budget officer. Ensure fiscal responsibility in alignment with Executive Management guidelines.

• On-Call Participation: Participate in the agency on-call structure as needed.

• Travel Requirements: Travel may be required for this position.

• Training Maintenance: Maintain required and requested training certifications.

• Emergency Procedures: Demonstrate knowledge of emergency procedures and assist in crisis situations when necessary.

• Agency Policy Adherence: Adhere to all agency policies and procedures.

• Additional Responsibilities: Complete any other relevant duties as assigned by the supervisor.

Education Were Looking For:

Certifications Were Looking For:

Experience Were Looking For:

Schedule:

Target Weekly Hours:

Monarch is an Equal Opportunity Employer

Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch does not accept paper person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process should contactor call .

This job description in no way implies that these are the only duties and responsibilities to be will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a job description is subject to revision at the discretion of Monarch.