Business Analyst

Scope of Services

The advanced business analyst is a member of a full lifecycle agile development team. The candidate will workdirectly with subject matter experts (SME) and other stakeholders to translate strategic and operational needs intoactionable business and technical requirements conducting thorough user needs assessments and documentingresults in accordance with departmental methodologies and standards. The candidate must have experience in developing working relationships with business office staff and maintaining those relationships throughcollaboration and teamwork. They will partner with stakeholders to assess feasibility conduct impact analyses andprioritize demands based on business value strategic alignment and resource constraints. The candidate will beresponsible for working with the customer on high level requirements gathering obtaining project cost estimatesbusiness cases use cases test cases and other documentation as needed. The candidate will conduct comprehensive business needs assessments and guide solution design processes that meet organizationalobjectives. They will participate in the analysis of business and technology demands from ideation through projectapproval. Additionally the role includes preparing comprehensive documentation to support funding decisionsdeveloping specifications and ensuring a shared understanding among technical and customer-facing staff.

Education

Bachelors degree or masters degree in Business Administration Communication Information Systems or otherrelated field is required. Equivalent work experience may substitute for the educational requirement.

Certification in any of the following desired but not required: Certified Scrum Master (CSM) Certified Scrum Owner(CSO) CBAP PMI-PBA PMI-ACP PMP ITIL.

Experience

1. A minimum of five years of business process analysis and systems analysis is required.

2. Proficiency in process mapping/modeling with tools such as Visio is required.

3. Proficiency in Microsoft Office Suite particularly Excel Word PowerPoint required.

4. Experience working with Microsoft DevOps is highly desired.

5. Knowledge of Rules 60GG-1 60GG-5 Florida Administrative Code is desired.

6. Knowledge of data migration is required.

7. Knowledge of how business requirements translate to technical requirements is required.

8. Knowledge of change and release management is desired.

9. Knowledge of testing and quality assurance tools and techniques is required.

10. Preference will be given to candidates with agile project experience and use of Azure DevOps to manageuser requirements and backlogs.

11. Experience with reporting tools to include PowerBI is required.

Primary Job Duties/ Tasks:

1. Research and understand business processes and their inter-relationships. Document and diagrambusiness and system processes and dependencies between them.

2. Collaborate with technical and functional teams to develop technical specifications use cases and businessrules.

3. Plan and implement testing (e.g. regression functional data validation system integration load orperformance tests) for new and existing functionality.

4. Gather and document goals and objectives related to business strategy and help document them asrequirements for the application infrastructure and development plans.

5. Assist in the business process redesign and documentation as needed to support ongoing remediationmodernization and migration efforts in the enterprise environment.

6. Understand technical problems and solutions in relation to the current as well as the future businessenvironment. Must be able to suggest plans to integrate new and existing processes.

7. Identify processes for improvement document existing processes identify and analyze gaps betweencurrent processes and the desired state design new processes develop process performance measuresand plan the transition to a new process.

8. Document business cases and feasibility studies. Facilitate work sessions to elicit and prioritize remediationmodernization and migration requirements.

9. Evaluate critical information gathered from multiple resources. Summarize detailed data into executivelevel formats as well as breaking down aggregate information into meaningful pieces.

10. Assess and analyze demand patterns to identify trends recurring requests and evaluate feasibility againsttechnical capabilities and constraints

11. Categorize and prioritize demands by type urgency complexity business impact and strategic alignmentusing established scoring criteria

12. Prepare comprehensive documentation to support funding decisions including business cases cost-benefitanalyses risk assessments and presentation materials.

Job Specific Knowledge Skills and Abilities (KSAs)

The submitted candidate must be able to apply specific knowledge skills and abilities in the following areas:

1. Ability to perform detailed research business analysis as-is and to-be analysis process modeling. Use ofsoftware tools is required and include but are not limited to MS Word MS PowerPoint MS Excel andVisio. Certified Business Analysis Professional (CBAP) or Certified Scrum Master (CSM) is highly desired.

2. Ability to perform System Analysis & Design using a variety of modeling methodologies and of the software development lifecycle (SLDC).

3. Ability to expertly facilitate workshops and meetings with stakeholders.

4. Excellent Technical knowledge and understanding of IT infrastructure and software development practicesand techniques.

5. Knowledge of State of Florida Project Management Rule 60GG-1. Ability to apply principles and techniquesin the Project Management Body of Knowledge (PMBOK).

6. Knowledge and experience leveraging both IT solutions and business process improvements.

7. Ability to produce legible and complete functional documentation in a way that thoroughly capturesbusiness processes and inputs/outputs of the applications.

8. Ability to work effectively with users and a project team to identify and document requirements for themaintenance enhancement modernization remediation or development of computer application systemsincluding technical overviews and context diagrams.

9. Ability to interpret and communicate technical information related to computer programming and dataprocessing both verbally and in writing.

10. Knowledge of the ideologies techniques and tools for quality assurance and control and the ability to putthose into practice.

11. Ability to produce legible and complete functional documentation in a way that thoroughly capturesbusiness processes and inputs/outputs of the applications.

12. Ability to analyze and accurately and completely define processes and workflows to design efficientinformation solutions including missing or duplicate functionality in existing applications.

13. Skill in developing business cases and supporting documentation performing data analysis and conductingperformance metrics reporting.

Additional:

14. Advanced skills with Microsoft products: SharePoint Teams Word Excel PowerPoint Power BI DevOPSand Project.

15. Ability to relate to stakeholders needs document their requirements and perform duties in the absence ofstaff.

16. Ability to receive and give constructive criticism and maintain effective work relationships with others.

17. Ability to adjust to changing demands in a dynamic environment with diverse work assignments.

Required Skills :

Basic Qualification :

Additional Skills :

This is a high PRIORITY requisition. This is a PROACTIVE requisition

Background Check : No

Drug Screen : No