Bilingual Call Center Representative

Denver, CO - USA

Monthly Salary: $ 19 - 24

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.

*Applicants will be considered if currently residing within the state of Colorado. If you are in another State we will NOT be able to move forward with your application.*

Responsibilities:

Answer phones for clinic system
Schedule and pre-register patients for appointments outpatient visits procedures and other appointments.

Confirm patient information including demographic and insurance information.
Educate patients on procedure preparations appropriate dress requirements special instructions.

Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. Refer self-pay patients to financial counseling.

Coordinate patient encounter utilizing multiple system applications: various scheduling applications clinical operating systems eligibility verification systems medical necessity applications scanning repository.

Shift: Day time and evening 8 hour shifts 8:00-4:30pm M-F

Qualifications:

High School diploma or equivalent
One (1) year customer service
Knowledge of medical terminology insurance and billing
Bilingual in Spanish

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Discretionary bonus

Compensation: $19 - $24/hr based on location education skills and experience.

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However if the position has not been filled PLH may keep the application period open longer.

Required Experience:

Junior IC

Job SummaryPorch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionat...

Job Summary

*Applicants will be considered if currently residing within the state of Colorado. If you are in another State we will NOT be able to move forward with your application.*

Responsibilities:

Answer phones for clinic system
Schedule and pre-register patients for appointments outpatient visits procedures and other appointments.

Confirm patient information including demographic and insurance information.
Educate patients on procedure preparations appropriate dress requirements special instructions.

Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. Refer self-pay patients to financial counseling.

Coordinate patient encounter utilizing multiple system applications: various scheduling applications clinical operating systems eligibility verification systems medical necessity applications scanning repository.

Shift: Day time and evening 8 hour shifts 8:00-4:30pm M-F

Qualifications: