Senior Client Consulting Manager
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities:
- Identify prioritize and execute on market opportunities to deliver Visas risk and authentication solutions for real time payments with cross collaboration Visas flagship risk solutions like Visa Risk Manager
- Engage with clients and partners to understand their business objectives challenges and opportunities in relation to real time payments and risk management
- Develop and maintain strong relationships with key internal and external stakeholders to advocate for Visas risk solutions and standards
- Monitor and analyze the performance and usage of Visas risk solutions for real time payments and provide feedback and recommendations for enhancements and new features
- Support the development and execution of go-to-market plans and sales enablement materials for Visas risk solutions for real time payments
- Collaborate with other regions and global teams to share best practices learnings and insights on risk solutions for real time payments
- Stay abreast of the latest trends and developments in the risk domain such as fraud patterns emerging threats new technologies and regulatory changes
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Experience in a related field and preferably in the RTP ecosystem with focus on platform development and management executing transaction fraud controls and ecosystem optimization. product management experience including product conception and launching building and growing product penetration would be an added advantage
Working knowledge of retail fraud landscape that impacts Fis across different categories of payments and solutions available to counter such threats
Client facing experience and understanding of workflows required to launching solutions
Experience working with cross-functional teams including Sales Product Operations and Marketing
Experience working in a highly matrixed environment with global and regional teams
Experience working with a variety of stakeholders and clients
Excellent written and verbal communication skills
What will also help:
Knowledge of Visa Security and Authentication Products preferred (Including Visa Risk Manager) as well as emerging or established alternatives
Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
Ability to evolve strategy based on research data and industry trends
Excellent problem-solving organizational analytical and influencing skills with proven ability to take initiative and build strong productive relationships
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
