Senior Supply Operations Analyst (TheySheHe)
Share
Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
YOUR MISSION:
Glovo seeks a detail-oriented data-driven professional to optimize delivery operations in complex cities giving access to vast data resources and a top-tier tech team to implement innovative improvements on courier and restaurant partner performance.
As Senior Supply Operations Analyst you will be in charge of improving and optimizing courier fleet metrics and performance excellence across the cities.
This role will require a mix of operational experience stakeholder management analytical skills and creativity to tackle different challenges. The couriers are a key player in Glovos marketplace and you will need to ensure the fleets long-term sustainability as well as its healthy contribution to the operational performance and user experience in Bulgaria.
THE JOURNEY
Data Driven Mindset & Problem Solving: Relentlessly analyze operational data to uncover actionable insights identify trends and craft high-impact strategies that drive performance and consistency across our Operations. Analyze daily and weekly operation metrics with a macro view of the long-term success of the city having a complete understanding of the local supply situation at all times. Maintain and analyze business reports and information to aid in the decision-making process of supply chain operational needs including daily weekly and monthly reports.
Operational Excellence: Design and embed best-in-class processes that drive efficiency and scalability across all facets of our operations. Continuously refine workflows to support high-performing teams and sustainable growth. Drive projects to improve the quality of KPIs such as Delivery Time and Cancellations as well as work on an ongoing accuracy of our courier forecast.
Cross-Functional Collaboration: Collaborate closely with all the internal stakeholders from other departments (Commercial Growth Finance...) to plan execute and monitor projects related to operations and the couriers contribution to user experience. Work closely with all the verticals from the Operations team (Courier Ops Glover Experience).
Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to couriers.
To be hands-on and ready to get your hands dirty. You always seek a fresh perspective and never hesitate to put yourself in others shoes. If a problem arises you are ready to do whatever it takes to solve it.
Qualifications :
WHAT YOU WILL BRING TO THE RIDE:
Significant experience (2-4 years) in high demanding positions (operations consulting investment banking etc.).
Strong problem-solving skills: you are hypothesis-driven & looking for data to drive decisions.
Results oriented and analytical mindset.
Great communication and interpersonal skills.
Negotiation skills needed to bring out the best from our partners.
Project management skills highly organized and detail-oriented approach.
Excellent knowledge of Google Suite and/or MS Office Excel.
Excellent written and spoken Bulgarian & English language.
SQL skills are required.
Ability to work in a high growth and high-performance start-up with a fast pace
Endless curiosity - you wonder why problems exist spend time figuring out why and cant stop thinking about solutions
An empathetic and inclusive attitude - you are always respectful kind and fair
Individuals representing diverse profiles encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
Top-notch private health insurance to keep you at your peak.
Glovo free delivery & Food vouchers to satisfy your cravings!
Co-funded Multisport card to keep you energized.
The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
Enhanced parental leave.
Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and checking out our Linkedin and website
Additional Information :
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
