Shelter Supervisor
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Job Location:
Cleveland, TN - USA
Yearly Salary:
USD 40000 - 50000
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Are you energized by mentoring and coaching a team dedicated to making a difference in the lives of people in need As a Compassion Navigator Supervisor at the Norma Herr Womens Center you will have the opportunity to be a key player in providing essential services and resources to empower individuals in crisis. This role allows you to showcase your leadership skills in a dynamic and unique environment where every day presents a new challenge with the chance to positively impact vulnerable members of our community.
Join us and be part of a team that is driven by the values of problem-solving and empathy. Your hard work will earn you a competitive salary plus great benefits such as Medical Dental Vision 401(k) Life Insurance and Paid Time Off. Apply now and take the next step in your career with us!
WHO WE ARE
YWCA of Greater Cleveland recognizes the challenges to safe affordable housing and every day our staff work to navigate these barriers. Our team provides compassionate trauma-informed care while ensuring a safe and welcoming environment for all guests.
After taking over the site operations in 2018 Norma Herr still remains Clevelands only low-barrier emergency shelter for adult women aged 18-80 serving an average of 170 or more guests each night providing each person with access to safe shelter and up to 3 meals a day 365 days a year.
YOUR IMPACT AS A SUPERVISOR
As the Compassion Navigator Supervisor at the Norma Herr Womens Center you will play a crucial role in overseeing and guiding a dedicated team. Your responsibilities will include scheduling and managing coverage for your assigned shift leading team meetings and training sessions to enhance staff development along with conducting performance evaluations providing coaching or disciplinary actions where needed.
Additionally youll serve as the main point of contact for escalated guest concerns or staff conflicts as well as coordinate with external agencies such as law enforcement and emergency services as necessary. The Compassion Navigator Supervisor is expected to ensure shelter procedures are enforced and that supplies are accurately managed and in stock. By consistently providing support the team in their daily tasks of providing care to all shelter guests you will make a direct impact on the well-being of the population we serve.
WHAT WERE LOOKING FOR IN A SHELTER SUPERVISOR
To excel in this role your consistent demonstration of strong leadership and conflict resolution skills are essential. Experience in staff supervision and performance management will be key along with proficiency in administrative tasks (scheduling corrective counsel documentation etc.). Your interpersonal skills will be put to the test especially when navigating high-stress crisis situations. Previous experience in supervision working within homeless systems and the ability to work both independently and collaboratively are crucial for success in this position.
Effective communication both written and verbal is a must-have skill to ensure clear and concise interaction with staff and guests alike. If you can consistently demonstrate these skills and are motivated by a passion for helping others we encourage you to apply for this rewarding opportunity.
YOUR NEXT STEP
If this opportunity sounds like what you are looking for GREAT! Apply today so we can learn more about the skills and experience you add to the team. Were excited to meet you!
The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race color religion sex sexual orientation gender identity national origin protected veteran status disability age pregnancy genetic information creed marital status or any other consideration prohibited by law or by contract.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
About Company
YWCA Greater Cleveland is dedicated to the mission of eliminating racism, empowering women, and ending homelessness through trauma-informed services, programming, and events in and around our community.
