Loan Servicing Specialist

Performs various duties regarding maintenance and servicing of all consumer loans. Ensures member satisfaction through courteous accurate and efficient service.

Duties and Responsibilities:

• Process lockbox
• Process GAP and MRC claims and applications
• Securing liens on titles for consumer loans
• Process total Loss claims
• Loan file maintenance completion
• Balancing of accounts or general ledgers
• Maintain and support positive vendor relationships.
• Understand applicable regulations and compliance
• Write & maintain policies procedures and assist in credit union training
• Additional duties as assigned

Qualifications:

Bachelors degree preferred. 0 - 3 years experience preferred. Excellent math skills and computer knowledge. Good communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

A demonstrated cooperative and positive attitude toward members and other Credit Union staff. Must be accurate in balancing and account research. Be able to diagnose simple problems. Professional in appearance attendance quality and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork filing stapling sorting collating typing counting cash etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper cash drawers marketing material etc.
• Repetitive motion using wrists hands and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator computer telephone copy machine fax machine etc.).

This role offers benefits including:

• Competitive Pay
• Medical Dental & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex age disability protected veteran status or other characteristics protected by law.

Required Experience:

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