Danish Speaker Travel Agent Work in Baltic countries remotely

Aarhus - Denmark

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

We are looking for a Danish-speaking Customer Advisor to join our team on anexciting travel industry project.

This is a fully remote position available in Estonia Latvia or Lithuania giving you the freedom to work from home while supporting travelers across the globe. Your

mission will be to help customers plan and manage their journeys solve problems quickly and make sure every interaction leaves them satisfied.

Whether youre supporting a customer with booking changes cancellations or travel guidance youll play a key role in ensuring a smooth travel experience.

We welcome both experienced customer service professionals and newcomers ready to learn full training and support will be provided.

Key Responsibilities

Handle incoming inquiries in Danish via phone email and chat.
Assist with bookings rescheduling and cancellations.
Provide clear information on travel products services and policies.
Troubleshoot issues and deliver effective solutions with empathy.
Achieve individual and team KPIs while maintaining high-quality service.
Document all interactions accurately in internal systems.
Collaborate with colleagues and management to continuously improve service.

Working Hours

Shifts: 5 days per week 8 hours per day
Operating hours:
- MondayFriday: 09:0020:00
- SaturdaySunday: 10:0019:00

Flexible scheduling within these hours (rotating shifts part-time available at min. 50%).

What We Offer

Attractive Salary Package depending on country of residence (see above)

100% Remote Work based in Estonia Latvia or Lithuania

Company Equipment laptop headset and necessary tools provided

Health & Life Insurance to ensure your peace of mind

Career Growth Opportunities possibility to progress within the company

International Team Experience in the travel sector
Friendly & Supportive Work Culture your contribution will truly matter Full Training provided so no prior experience is required

Requirements

Language Skills:
- Danish: C1/C2 level (mandatory)
- English: B2 or higher (mandatory)
Strong communication and problem-solving abilities
Customer-focused mindset with patience and empathy
Ability to multitask and work in a fast-paced environment

We are looking for a Danish-speaking Customer Advisor to join our team on anexciting travel industry project. This is a fully remote position available in Estonia Latvia or Lithuania giving you the freedom to work from home while supporting travelers across the globe. Your mission will be to help cu...