Manager Ambulatory Operations
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Job Location:
Burlington County, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
AtCooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Experience Required
Minimum 3 years experience in a healthcare leadership manager level or above. A combination of education experience and background may also be considered.
Skill in exercising a high degree of leadership initiative judgment discretion and decision-making to achieve local and organizational objectives.
Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.
Knowledge and ability to utilize electronic health record in order to monitor key practive statistics patient access metrics and clinic operations.
Excellent organizational written and verbal communication skills. Comfort in communication with all levels of personnel.
Demonstrated excellence in customer service patient experience and operational improvement within the ambulatory setting.
Strong knowledge of principles and practices of business/medical administration management and relationship management.
Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA scheduling and billing.
1. Responsible for the management of clinical and business operations of assigned sites including the delivery of quality clinical services improving patient experience materials management software implementations regulatory compliance equipment maintenance environment of care and facility management making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather call outs or other unforeseen circumstances.
2. Supports the strategic direction of Ambulatory Operations as well as the Institutes growth playbook by operationalizing new programs and growth initiatives.
3. Exemplifies the Cooper University Health Care core values of inclusion compassion and excellence.
4. Partners with physicians clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve organizational goals.
5. Provides strong effective goal-oriented leadership to direct and indirect reports
6. Supports cascades and meets goals objectives policies procedures and systems for all operational areas within span of control.
7. Supports coordinates and maintains standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations.
8. Coaches develops educates mentors and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility.
9. Hardwires and validates leadership tools such as leader rounding on patients employees and providers. Practices reward and recognition of key behaviors.
10. Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals.
11. Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals.
12. Participates in professional development activites and maintain professional affliations.
13. Performs all related duties and/or special projects as assigned/required.
Education Requirements
Associates degree or Bachelors degree preferred
Salary Min ($)
Salary Max ($)
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical students, residents, fellows, nurses, and allied health professionals.
