Personal Banker

Were thrilled to offer an incredible opportunity to join our growing Bathurst team at Beyond Bank Australia. It is an especially exciting time to join us as Family First Bank merges with Beyond Bank Australia creating new opportunities for growth across our expanding network.

As a Personal Banker youll be at the forefront of delivering exceptional service that truly reflects our core values. Youll play a vital role in bringing our Member Ownership Strategy to life ensuring every member interaction is meaningful memorable and aligned with our commitment to excellence. This role is perfect for someone who thrives in a people-focused environment and is driven to achieve individual goals that contribute to the overall success of the branch. If youre passionate about making a real impact and being part of a purpose-led organisation wed love to hear from you!

In the role you will

• Provide a local member owned banking experience to new and existing members.
• Proactively connect member needs to Beyond Banks offerings through excellent listening skills.
• Manage general enquiries and provide sound advice and information to our members.
• Contribute to a high achieving team environment with your commitment to success and strong work ethic.
• Manage member bank accounts including opening closing and overseeing transactions.
• Collaborate with specialists in the business to deliver the best solution for the member.
• Support members with unsecured lending solutions such as personal loans and credit cards by clearly explaining the associated terms conditions and repayment options.
• Guide members through secured lending products including home and car loans ensuring they fully understand the product features benefits fees charges and the overall value these offerings provide.

Qualifications :

Youre a caring and member-focused person excited to learn and grow. You value integrity especially when handling member information. Your teamwork and commitment to improvement will help us prioritise our members needs and satisfaction. You have:

• Excellent member service skills.
• A passion for building lasting member relationships and serving the local community.
• Able to work in a dynamic member service environment.
• Excellent problem solving and analytical skills.
• Banking financial services and/or sales experience (desirable although not essential).

See yourself in our team

Reporting to the Branch Manager you will be joining the Bathurst branch a small team of dedicated professionals who work tirelessly to provide exceptional support to our members. Whether you are working face-to-face or over the phone you will be committed to ensuring that our members receive the best possible experience with their banking needs.

Additional Information :

Why work for Beyond Bank
We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples people living with disability LGBTQIA as well as culturally diverse community members to apply for our roles.

Beyond Bank is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application recruitment selection and/or assessment process or modifications for accessibility to our locations please contact us at

And theres even more benefits:

• Our branch employees receive an additional 6 days of paid leave per year.
• Additional 3 paid work-life balance days.
• Paid community volunteer days to support many community charities across Australia.
• Access to employee discounts health and wellbeing initiatives employee and family assistance plus more.
• A flexible and diverse working environment.
• Career development opportunities training and coaching including access to LinkedIn Learning.

By joining Beyond Bank Australia you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.

What does our recruitment process look like
The process can include a phone screen video interview virtual or face-to-face interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.

To find out more about Beyond Bank visit  or for more information contact

Applications close 8 March 2026.

As a certified B Corp we are using our business as a force for good.

By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all pre-employment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.

Remote Work :

No

Employment Type :

Full-time