Marketing Operations Manager Enablement

Marketing Operations Manager Enablement Marketing Centre of Excellence Toronto Hybrid

RLDatix (RLD) is on a mission to help raise the standard of careeverywhere. Trusted by over 10000 healthcare organizations around the world our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2000 team members in making a difference in healthcareevery day.

Were searching for a Toronto-based Marketing Operations Manager Enablement to join our Marketing Centre of Excellence (COE) so that we can establish scalable highquality marketing processes and training across our global organisation. The Marketing Operations Manager Enablement will own our marketing knowledge base formalise core processes and deliver training across a global team enabling consistent highquality execution and supporting our ability to scale.

How Youll Spend Your Time

• Designing global marketing processes (e.g. campaign intake SOPs workflows) to drive consistency and prevent operational gaps across regions.
• Building and maintaining the global marketing knowledge base in order to create a single source of truth for all processes documentation and definitions.
• Delivering training onboarding sessions and enablement programmes to ensure 100 global marketers understand and adopt best practices.
• Partnering with our Project Manager and Ops teams to improve Asana workflows campaign intake and cross-functional collaboration.
• Documenting frameworks playbooks and technical handoffs so our distributed Ops teams can replicate and scale programmes internationally.

What Kind of Things Were Most Interested in You Having

• Significant experience in Marketing Operations RevOps Sales Enablement or Sales/Commercial Ops ideally within a B2B SaaS environment.
• Proven success in designing documenting and rolling out processes that improved operational effectiveness.
• Indepth knowledge of training enablement and systems thinking with comfort engaging stakeholders at all levels.
• Ability to commute to the Toronto GTA office for periodic inperson team days or planning sessions.
• A sincere interest in operational excellence process design and enabling others to work efficiently and consistently.
• A knack for working collaboratively across global teams while being able to operate independently in a fastmoving environment.

By enabling flexibility in how we work and prioritizing employee wellness we empower our team to do and be their best. Our benefits package includes health dental vision life disability insurance 401K paid time off and paid holidays.

RLDatix is an equal opportunity employer and our employment decisions are made without regard to race color religion age gender national origin disability handicap marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatixs commitment to the inclusion of all qualified individuals we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step please dont hesitate to send a note to