Sr Manager Customer Strategy

West Chester, OH - USA

Monthly Salary: $ 122000 - 212750

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Business Intelligence

Job Category:

Professional

All Job Posting Locations:

West Chester Pennsylvania United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at Synthes is recruiting for a Senior Manager Customer Strategy on the SourceView Conversion Team based in West Chester PA.

This role is customerfacing and will report to a leadership team located in West Chester PA.

Overview

The Senior Manager Customer Strategy will report to the Director of Customer Strategy and support strategic initiatives across the U.S. region. This includes partnership with Orthopaedic Account Management (OAM) Offer Development Field Sales Organizations (FSO) Contract Management Marketing and other crossfunctional teams. The role will lead the development validation enhancement and expansion of tools and processes that enable business growth and support competitive conversions.

Responsibilities

Advance U.S. business plan objectives including sales margin inventory efficiency and pricing performance.
Leverage customer-specific insights and analytics to collaborate with OAM and FSO partners driving sustainable value for health system customers.
Partner directly with customers to structure interpret and translate data to improve operational and financial outcomes including support for vendor consolidation strategies and Csuitelevel engagements.
Lead sophisticated financial discussions related to capital inventory and asset management and apply capital-placement strategies to support competitive conversions.
Influence without authority and collaborate crossfunctionally to ensure business needs and customer commitments are met.
Identify emerging business trends through data analysis develop clear insights communicate findings and drive action through followthrough and accountability.
Use datadriven storytelling to communicate solutions that strengthen customer partnerships and accelerate competitive conversion strategies.
Develop and deliver quarterly business reviews to maintain strategic alignment strengthen relationships and reinforce shared value creation.
Design innovative pathways to grow the orthopedic portfolio including inventory optimization and marketaligned pricing strategies.
Support crossfunctional teams by leveraging customer commitments and driving alignment across DePuy Synthes platforms.

Qualifications

Required:

A Bachelors Degree is required
A minimum of 10 years professional experience
A minimum of 5 years experience in orthopaedic sales
Proficiency in the suite of MS Office programs
Experience in working and collaborating with sales marketing operations compliance legal finance medical and clinical affairs and regulatory organizations
This position will require up to 25% domestic travel including occasional nights and weekends

Preferred:

An MBA is preferred
Demonstrated ability to manage multiple complex projects in dynamic environments; advanced Excel skills preferred.
Project management experience preferred
Sales leadership is preferred but not required
Strategic financial and analytic capabilities
Demonstrated financial/accounting treatment expertise

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Advanced Analytics Business Behavior Business Intelligence (BI) Controls Compliance Cross-Functional Collaboration Data Analysis Data Governance Data Privacy Standards Data Quality Information Security Risk Management Management Systems Implementation Organizing Performance Measurement Tactical Planning Team Management Technical Credibility Workflow Analysis

The anticipated base pay range for this position is :

$122000.00 - $212750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Companys long-term incentive program.

Subject to the terms of their respective policies and date of hire employees are eligible for the following time off benefits:

Vacation 120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado 48 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year

Holiday pay including Floating Holidays 13 days per calendar year

Work Personal and Family Time - up to 40 hours per calendar year

Parental Leave 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave 80 hours in a 52-week rolling period10 days

Volunteer Leave 32 hours per calendar year

Military Spouse Time-Off 80 hours per calendar year

For additional general information on Company benefits please go to: - Experience:

Manager