Real Estate and Community Housing Relationship Officer

• Max Term Full Time Contractuntil 30 June 2026 with possibility of extension
• Location: Miller NSW 2168
• $90188 super NFP salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values we advocate for a fairer Australia to meet the growing needs of people across the country. Together were building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

As a Real Estate and Community Housing Relationship Officer supporting the RESET4Youth Program in Miller you will play a critical role in helping young people secure and sustain private rental accommodation. The program uses an earlyintervention model to identify young people at risk of homelessness and provide tailored wraparound support. This is an onsite position that also involves outreach activity including engaging young people in more remote areas of southwest Sydney where service access is limited.

You will leverage strong relationships with real estate agencies community housing providers and the Department of Communities and Justice to create genuine housing pathways for young people facing significant barriers in a challenging rental market. Working closely with case workers you will contribute to support planning tenancy education and building the confidence and capability of young people striving for stability independence and longterm housing outcomes.

Your Key Responsibilities

• Build maintain and expand relationships with real estate agencies community housing providers and wider community partners to increase housing access for young people.
• Proactively source suitable accommodation through networking coldcalling outreach and inperson engagement with real estate and housing organisations.
• Support young people and case workers by contributing to support plans providing tenancyrelated guidance and assisting with housing applications referrals and advocacy.
• Plan prepare and deliver tenancy housing and independent living workshops that promote education awareness and skillbuilding.
• Maintain accurate timely administrative records including case notes reports workshop documentation compliance requirements and programrelated data.
• Participate actively in community and interagency network meetings to share best practice strengthen partnerships and enhance service delivery opportunities.
• Develop and implement promotional materials and outreach strategies to increase program visibility and engage young people across southwest Sydney.

Requirementsfor Success

• Relevant degree with at least one year of experience or equivalent qualifications/experience gained through community services housing or property management roles.
• Demonstrated experience in housing tenancy real estate or property management with strong knowledge of the rental market and housing barriers for young people.
• Excellent verbal and written communication skills with the ability to adapt communication style to diverse audiences including young people real estate partners and stakeholders.
• Strong resilience and the ability to navigate rejection limited housing availability challenging conversations and fluctuating engagement from young people.
• Highlevel organisational skills including attention to detail initiative and the ability to manage competing priorities in a highpressure environment.
• Proficiency in computer systems and administrative processes including accurate recordkeeping reporting and preparation of advocacy referral and support documents.
• Creativity and confidence in planning and delivering workshops along with a capacity to work autonomously as the sole role of its kind within a collaborative team environment.
• Full driver licence with no restrictions.

Before starting work with us you will need to undertake a national police history check qualifications and referee checks and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued empowered and celebrated we provide a range of employee benefits including:

• Rewarding work every day you know youre making a real difference
• Not-for-profit salary packaging reducing your tax (details via AccessPay)
• Free external confidential counselling and access to chaplaincy support.
• Volunteering opportunities
• Extra leave available including an additional public holiday additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender age ethnicity race cultural background disability religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So whoever you are if youre skilled and actively support our purpose and values you would be welcome at Mission Australia.

If you live with disability and require support to submit your application please email or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application please contact us at

Find out more about a career with Mission Australia.

How To Apply

Click Apply and send your application today!

As a committed Circle Back Initiative employer we will respond to your application.

Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you