Training Administration Officer

Join the FSA Team: Training Administration Officer

Are you ready to make a difference in workplace safety Fire and Safety Australia (FSA) is calling YOU to help us lead the way! As Australias leading provider of emergency response and safety training were expanding fastand we need talented energetic people like you to help us grow.

With 18 years of experience and big plans to double in size over the next 5 years nows the perfect time to join the FSA family!

Why FSA

• Dynamic Growth: Were on the risejoin us for the ride!
• Inclusive Team: Be part of a culture that values everyones unique contributions.
• Career Growth: Opportunities to develop your skills and advance your career.
• Make an Impact: Change workplace safety across Australia forever!

Our Core Values:

• Thirst for Improvement
• Commitment to Our Team and Clients
• Passion for Safety
• Be Memorable

The Role: Training Administrator

Training Administrators are responsible for the accurate administration compliance processing and support training services. The role ensures enrolments records course setup courseware and regulatory reporting are completed accurately and on time supporting compliant training delivery across the organisation. Training Administrators work collaboratively across Customer Success teams to maintain data integrity regulatory compliance and efficient operational processes enabling Training Coordinators and Student Services to deliver high-quality training outcomes.

Training Administrators are detail-driven compliance-focused and process-led providing critical operational support to Training Coordinators and Student Services (Admin).

This role is a Training Administration role and works within the Customer Success team and is a vital link between our scheduling team and Administration team

What Youll Do:

Responsibilities include but not limited to

• Coordinate the administration of Training Courses including

Pre-attendance sheets entered in SMS

Pre-course checklist completed

Participant reminders sent: Prerequisites Pre-learning Attendance confirmations

Course materials reviewed ordered printed (HSR / AIIMS / Comcare)

Learning Plans Assessments & Onboarding assigned to courses

WorkSafe pre-course notifications

• Client Support: Be the go-to expert for clientsanswer their questions and provide support.
• Travel Coordination: Book travel for trainers ensuring their schedules are always spot-on.
• Data Management: Keep track of course details and ensure everythings RTO-compliant.
• Email & Call Support: Answer calls and emails like a proquick and friendly!
• Training Logistics: Manage resources venues and equipment for training days.
• Trainer Utilisation reporting
• Administrative Magic: Keep the office running smoothly assist with urgent tasks and help out where needed.
• Be the Problem Solver: Things get busy but you thrive under pressure!
• Support the Training Coordinators and Admin team during peak periods

What Were Looking For:

• Great Communicator: You love talking to people and can handle multiple stakeholders.
• Admin Pro: At least 2 years of admin experiencepreferably in an RTO.
• Tech-Savvy: Youre comfortable with Microsoft Office and student management systems.
• Organised & Reliable: You manage your time like a superhero and never miss a deadline.
• Positive Attitude: Youre upbeat ready to take on challenges and make clients feel great!
• Confidential & Compliant: You understand the importance of privacy and following compliance standards.

Why Youll Love Working at FSA:

• Career Growth Develop your skills and progress with a growing company.
• Fun Team Environment Work alongside passionate people who support each other.
• Impact Be a part of something bigger: changing the safety landscape in Australia.
• Full-Time Monday to Friday A stable schedule with a national reach.

How to Apply:

Ready to join the FSA family We want to hear from YOU! Send us your resume and cover letter telling us why youre the perfect fit for the role.

Send your application to:

Kristy Corrie

People and Culture