Head of Client Success
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Dublin
- Hybrid
Job Description
Were AmTrust International a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $1.8 billion of gross written premiums and employs more than 1500 employees globally.
Were now hiring a Head of Client Services to lead a newly formed team based in either our Nottingham or Dublinoffice.
This is a pivotal role within our brandnew Client Services function. Youll take the lead in shaping how we collaborate with our partnersbuilding strong relationships understanding operational challenges and working across internal teams to ensure effective timely resolutions. The role requires close engagement with clients and deep collaboration across internal teams to resolve issues improve processes and ensure an excellent partner experience.
Your team will act as a central point of coordination between clients underwriters and key internal stakeholders.
To succeed youll bring:
- Significant clientfacing experience ideally within insurance or a regulated financial services environment.
- A strong operational background with handson experience supporting or improving business processes
- Direct or indirect experience with Delegated Authority models or a solid understanding of DArelated workflows and operational requirements
- Proven experience of developing and managing thirdparty relationships
- A structured projectmanagementfocused approach to resolving operational issues
- Confidence in influencing negotiating and collaborating at all levels
- Strong leadership capability with the resilience to create lead and coach your team to deliver positive outcomes
- A vision of how effective relationship management can deliver real commercial benefit
Interested
Click here to view the full Job Description. To apply simply submit your CV and our team will be in touch.
Required Experience:
Director
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
About Company
About the company AmTrust is a global insurance provider offering risk-management solutions and business underwriting. Today AmTrust International underwrites over $2.5bn of gross written premiums and employs more than 1600 people in 35 locations in 16 countries. At AmTrust, our busin ... View more
