Application Support Engineer
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
TransUnions Job Applicant Privacy Notice
What Well Bring:
The Sr App Engineer Technical Ops & Support is a key role responsible for ensuring the reliability availability and performance of critical TransUnion applications. This individual will troubleshoot complex issues implement solutions and support system enhancements to meet business needs. The Senior Analyst will collaborate with cross-functional teams including developers business analysts and end-users to ensure seamless application performance and user satisfaction. The 8 month contract role will primarily focus on assisting with lower environment upgrades to core technologies.At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation were consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities while discovering their genius.
What Youll Bring:
Core Requirements:
Bachelors degree in Computer Science Information Technology or a related field OR equivalent experience.
3 5 years experience in a technical applications support role and/or system administration capacity
Proficiency troubleshooting and resolving complex technical issues in enterprise applications.
Experience with application monitoring tools SQL and scripting languages (e.g. Python PowerShell).
Ability to work under general supervision and actively manage multiple priorities.
Technical Experience in the following areas:
o Linux / Unix Operating Systems
o Java Springboot JBoss
o Splunk
Wed Love to See:
Credit Industry Experience is a plus
Knowledge of cloud platforms (e.g. AWS GCP) and DevOps practices is advantageous.
Familiarity with ITIL processes and best practices
Microsoft Sharepoint Experience
Scripting or Programming experience (Bash Python Java C)
Impact Youll Make:
- Under general supervision respond to requests for technical application assistance from customers and Tier I Support within TransUnion including: technical application assistance application errors application configuration/setup electronic transactions systems status and downtime procedures for any of TransUnion products and systems.
- Communicate problem issues with other support members IT groups and external vendors to troubleshoot system problems and resolve application issues. Utilize internal guidelines for effective call processing and escalation of reported problems to next level support representatives as needed.
- Implement designed solutions for proactive monitoring alerting and reporting using available tools and expertise.
- Provide after hours on-call coverage as required.
TransUnion Job Title
Sr Analyst Applications SupportRequired Experience:
IC
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more
