VP, Product Member Engagement & Transparency

Position Overview

Product Strategy & Portfolio Leadership

• Define and maintain the Member Engagement & Transparency product strategy and multi-year roadmap aligned to business growth margin and AI objectives

• Source and synthesize internal and external market feedback to prioritize investments and drive innovation

• Lead ideation development and commercialization of new products and enhancements

• Champion AI-enabled capabilities across both product offerings and internal product development workflows

• Partner with Sales Marketing Account Management and client stakeholders to identify unmet needs and translate them into differentiated solutions

• Contribute to P&L performance in partnership with matrixed leaders (Operations Client Services Sales and other business stakeholders)

Execution & Delivery

• Own and drive the ME&T product roadmap in close collaboration with Operations and Technology

• Lead a team of product directors product managers product owners and business analysts

• Oversee scrum teams and product backlogs to ensure high-quality on-time delivery

• Manage capital allocation and prioritization across the portfolio

• Improve delivery predictability quality and speed through strong product management discipline

Launch & Commercialization

• Oversee launch planning and internal readiness for new features and products

• Coordinate cross-functional readiness across Marketing Sales Account Management Operations and Technology

• Engage directly with clients to validate solutions and support commercial efforts

• Provide value proposition input and messaging guidance to Marketing

• Assess financial operational technical and commercial feasibility of new initiatives

Team Leadership

• Build develop and lead a high-performing product organization

• Establish clear accountability collaboration standards and execution discipline

• Foster a culture of innovation customer focus and measurable results

Success in the First 612 Months

• Clear Product Strategy & Roadmap: Establish a prioritized 1224 month ME&T product strategy and roadmap aligned to business unit growth margin and AI objectives.

• Measurable Business Impact: Deliver new and enhanced products with demonstrable impact on client adoption member engagement transparency outcomes and revenue and/or margin performance.

• Execution Excellence: Improve delivery predictability quality and velocity through strong backlog management and partnership with Technology and Operations.

• AI-Driven Differentiation: Embed high-impact AI capabilities into both solutions and workflows to enhance personalization efficiency and competitive positioning.

• Organizational Strength: Build and develop a strong product team with clear roles accountability and high performance standards.

Professional Experience

• 10 years of progressive product management experience with demonstrated success managing and scaling strategic product portfolios

• Healthcare HealthTech and/or enterprise SaaS experience strongly preferred

• Experience building and scaling consumer-facing digital products in complex regulated environments

• Familiarity with health plans member engagement cost transparency or related healthcare technology solutions preferred

• Demonstrated success delivering AI-enabled capabilities that drive measurable business and user outcomes

• Proven ability to align and influence cross-functional stakeholders

• Track record of bringing innovative products to market

• Experience leading product teams in Agile environments

• Strong financial acumen and ability to manage capital prioritization

• Excellent analytical communication and executive presentation skills

• Strong project and process management capabilities

• Ability to operate strategically while executing tactically

• Demonstrated leadership experience and ability to scale teams

Education

• Bachelors degree required

• Masters degree or MBA preferred

Base Salary Range

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.