The Red Hat Consulting Services team is looking for a Cloud Senior Consultant with significant experience in Infrastructure to join us in Mexico City. You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses.
Youll lead the on-site or remote implementation of Red Hats technologies. As a Cloud Consultant you will work to gain an understanding of the infrastructure and business needs of our customers make recommendations that will lead to the resolution of their problems and help them make strategic decisions.
You will regularly collaborate with the customers support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical this role youll work closely with application teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities in the cloud. Work location is flexible
What you will do:
Provide guidance to consultants with less experience in order to achieve set goals
Help with the implementation of different projects on the scope
Address the infrastructure and Cloud platforms according to customer needs.
Develop effective and efficient solutions that provide desired performance
Coordinate the workflow among Cloud teams users and yourself
Analyze and fix existing code base to address new requirements
In this role you will participate in the customer enterprise development by helping make our solutions both practical and workable for customer businesses.
Youll lead the on-site implementation of Red Hats technologies.
Experiences in Openshift Red Hat Enterprise Linux or Ansible Automation Platform.
Youll work to gain an understanding of the infrastructure and business needs of our customers make recommendations that will lead to the resolution of their problems and help them make strategic decisions.
Deliver an exceptional customer experience by using professional communication applying existing knowledge and deep troubleshooting to resolve a variety of issues.
Collaborate with other support engineers and other internal teams and external parties during the problem resolution process.
Outstanding troubleshooting skills and passion for problem solving and investigation
What you will bring:
5 years of experience as a Cloud or Infrastructure consultant
Soft skills to lead complex projects.
Experience working as a support or development engineer for a Platform-as-a-Service provider or hosting service
5 years of experience working with Linux or Unix operating systems
Proficient with Kubernetes internal architecture and sound knowledge of container technologies and the tools and challenges around them
Experience with Red Hat OpenShift configuration implementation and support.
Experience in Red Hat Enterprise Linux.
Experience with software containers and with implementing software containers
Experience with monitoring tools like Prometheus or Observer
English proficiency; upper intermediate-advanced verbal written and reading
Knowledge in Automation tools as Ansible Automation Platform.
Ability to work in a high-performance and dynamic environment
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Required Experience:
Senior IC
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