Senior Operations Manager, Amazon Operations Mexico
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Job Location:
Cuauhtémoc - Mexico
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Manager is responsible for all aspects of the operations of a functional area for one of our Fulfillment Centers including people management and development process and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement and building leadership bench strength within the Fulfillment Centers and Delivery Stations.
As a senior leader you will oversee upwards of 1000 salaried and hourly employees in a fast-paced complex operations facility up to a million square feet.
Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.
Key job responsibilities
Owns and delivers the operational budget for functional area including safety productivity financial planning labor planning and operational goals.
Responsible for providing strategic level/long-term planning (3 6 and 12 months out) including labor planning rate forecasting and peak season planning.
Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
Effectively leverages Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
Establishes objectives and metrics for safety quality productivity and customer experience. Sets clear goals and expectations for Operations and Area Managers; measures performance provides feedback and holds leaders accountable. Mentors and develops leaders and staff. Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
Works closely with support staff (HR Finance Maintenance Engineering Safety IT and other leaders) to build and secure support and resources for projects and initiatives.
A day in the life
Owns and delivers the operational budget for functional area including safety productivity financial planning labor planning and operational goals.
Responsible for providing strategic level/long-term planning (3 6 and 12 months out) including labor planning rate forecasting and peak season planning
Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
Establishes objectives and metrics for safety quality productivity and customer experience
Sets clear goals and expectations for Operations and Area Managers. Measures performance provides feedback and holds leaders accountable
Mentors and develops leaders and staff
Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
Works closely with support staff (HR Finance Maintenance Engineering Safety IT and other leaders) to build and secure support and resources for projects and initiatives
About the team
You will lead a team of 18 Leaders within your operation spread out in Under the roof and on the rout teams.
- Bachelors degree or equivalent or 2 years of equivalent experience
- Speak write and read fluently in English
- Bachelors degree or equivalent
- Experience in Engineering Operations Business Administration or a related field
- 2 years of equivalent experience
- Work flexible hours as business demands including overnight weekends and holidays
- Speak write and read fluently in English
- 6 years of employee and performance management experience
- 8 years of operational experience
- 5 years of manufacturing process industrial engineering experience
- Experience in team management with 5 or more direct reports
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a senior leader you will oversee upwards of 1000 salaried and hourly employees in a fast-paced complex operations facility up to a million square feet.
Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.
Key job responsibilities
Owns and delivers the operational budget for functional area including safety productivity financial planning labor planning and operational goals.
Responsible for providing strategic level/long-term planning (3 6 and 12 months out) including labor planning rate forecasting and peak season planning.
Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
Effectively leverages Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
Establishes objectives and metrics for safety quality productivity and customer experience. Sets clear goals and expectations for Operations and Area Managers; measures performance provides feedback and holds leaders accountable. Mentors and develops leaders and staff. Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
Works closely with support staff (HR Finance Maintenance Engineering Safety IT and other leaders) to build and secure support and resources for projects and initiatives.
A day in the life
Owns and delivers the operational budget for functional area including safety productivity financial planning labor planning and operational goals.
Responsible for providing strategic level/long-term planning (3 6 and 12 months out) including labor planning rate forecasting and peak season planning
Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
Establishes objectives and metrics for safety quality productivity and customer experience
Sets clear goals and expectations for Operations and Area Managers. Measures performance provides feedback and holds leaders accountable
Mentors and develops leaders and staff
Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
Works closely with support staff (HR Finance Maintenance Engineering Safety IT and other leaders) to build and secure support and resources for projects and initiatives
About the team
You will lead a team of 18 Leaders within your operation spread out in Under the roof and on the rout teams.
- Bachelors degree or equivalent or 2 years of equivalent experience
- Speak write and read fluently in English
- Bachelors degree or equivalent
- Experience in Engineering Operations Business Administration or a related field
- 2 years of equivalent experience
- Work flexible hours as business demands including overnight weekends and holidays
- Speak write and read fluently in English
- 6 years of employee and performance management experience
- 8 years of operational experience
- 5 years of manufacturing process industrial engineering experience
- Experience in team management with 5 or more direct reports
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
About Company
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