GSD Customer Support Associate Engineer (Japanese speaker)
Share
Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT US
Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.
Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.
About Us
Were the worlds leading provider of secure financial messaging services headquartered in Belgium. We are the way the world moves value across borders through cities and overseas. No other organisation can address the scale precision pace and trust that this demands and were proud to support the global economy.
Were unique too. We were established to find a better way for the global financial community to move value a reliable safe and secure approach that the community can trust completely. Were always striving to be better and are constantly evolving in an ever-changing landscape without undermining that trust. Five decades on our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently test exhaustively then implement a connected and exciting era our mission has never been more relevant. Swift now has a presence in 200 countries and legal territories to serve a community of more than 12000 banks and financial institutions.
What to Expect
As part of our Global Support & Delivery team youll play a key role in ensuring smooth interactions between Swift and our global clients. This internship is designed to give you hands-on experience in a fast-paced international environment where customer satisfaction and operational excellence go hand in hand.
Be the voice of Swift: Connect with clients via email and phone resolving inquiries and building trust with financial institutions worldwide.
Support critical processes: Assist the Order-to-Cash team with documentation process improvements and day-to-day operational tasks that keep our business running efficiently.
Collaborate across borders: Work closely with teams across Swift to deliver exceptional customer experiences and meet shared goals.
Drive quality in a dynamic setting: Manage multiple tasks in a fast-paced environment while maintaining accuracy and high standards.
What Will Make You Successful
A university student or recent graduate with a Bachelors Degree in Software Engineering Information Technology Cyber Security or a related field.
Proficiency in Japanese (spoken and written) and strong English communication skills.
A clear communicator who enjoys connecting with people from diverse cultures.
Proactive adaptable and eager to learn new skills in a global business setting.
Organized with strong time management skills.
Familiarity or interest in tools like Microsoft Office ERP systems and basic IT troubleshooting is a plus.
Why Youll Love This Role
Work on real projects that impact the global financial ecosystem.
Learn from experienced professionals in a collaborative supportive environment.
Gain exposure to the end-to-end Order-to-Cash process and understand how it drives customer success.
Build transferable skills in communication collaboration and problem-solving.
Enjoy a paid internship with hands-on training and dedicated mentoring.
What We Offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process please contact us to request accommodation.
Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals like you with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyones voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview please contact or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Dont meet every single requirement At Swift we are dedicated to building a workplace where people can bring their full selves and ideas to the team so if you are excited about this role we encourage you to apply even if you do not meet every single qualification.
Required Experience:
IC
Key Skills
- Electrical Engineering
- SQL
- Active Directory
- VMware
- OS
- Windows
- Trouble Shooting
- Linux
- SAN
- Java
- Technical Assistance
- Setup
- hardware
- Technical Support
- Software support
About Company
SWIFT is a global member-owned cooperative and the world’s leading provider of secure financial messaging services. We provide our community with a platform for messaging and standards for communicating, and we offer products and services to facilitate access and integration, identifi ... View more
