Senior Systems Engineer

Position Overview

Senior Infrastructure Operations Engineer

Job Description: As a Senior Infrastructure Operations Engineer you will play a crucial role in maintaining and optimizing our compute and virtualization operations. You will be the SME for one or more of the following areas: VMware Dell Compute equipment Windows & Linux operating systems with high acumen IaC/CaC for business-critical workloads. This position requires a proactive and detail-oriented individual with a strong technical background and a passion for infrastructure engineering and promoting operational addition this is a progressive role which will contribute first in the on-premise hosting environment evolving by the addition of responsibilities in the Cloud AWS/Azure hosting environments.

Key Responsibilities:

• VMware Management: Design optimize and champion VMware environments to ensure best practices for performance security and availability.
• Dell Compute Equipment: Design optimize and champion Dell server environments including installation configuration maintenance and life-cycle management.
• Tooling and Optimization: Enhance tooling and practices to proactively identify and resolve infrastructure issues with automation.
• Documentation: Write and maintain comprehensive accurate and up-to-date documentation of work instructions configurations and standards.
• Collaboration: Work closely with cross-functional teams: IT security application development and business partners to support product objectives and ensure seamless operations.
• Incident Response: As Level 3 support respond to and resolve escalated infrastructure-related incidents and outages in a timely manner.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance infrastructure efficiency and reliability.

Qualifications:

• Ideally Bachelors degree in Computer Science Information Technology or a related field.
• 5-10 years of experience in Infrastructure Operations Systems Engineering or a related field.
• High Proficiency in one or more of the following: VMware Dell compute Windows operating systems Linux operating system distros (RHEL) IAC/CAC Tooling.
• Strong understanding of networking concepts
• Excellent analytical and troubleshooting skills with the ability apply industry best practices to design enhance optimize and troubleshoot compute & virtualization throughout the environment.
• Strong understanding of infrastructure best practices along with industry & governance standards.
• Excellent verbal and written communication skills with the ability to effectively collaborate with team members and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Experience Coaching and training team members on areas of expertise along with navigating business partnerships

Preferred Qualifications:

• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate Red Hat Certified System Administrator VMware Certified Technical Associate (or higher) and Dell Certifications related to Servers and Storage
• Experience with Compute and Storage Capacity Management
• Experience with scripting language PowerShell in concert with PowerCLI for VMware and Dell Powerstore modules.
• Experience with VMWare Aria Operations
• Experience with IAC/CAC tooling such as Terraform and Ansible
• Experience working in an Agile Environment

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA Boston MA Morristown NJ Plano TX St. Louis MO St. Petersburg FL and Hyderabad India. We foster a hybrid and remote friendly culture and all our employees work locations are based on the needs of the position and determined by the Leadership -office work and activities if applicable vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.