Private Banking Associate

WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration innovation adaptability and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.

CORE VALUES: PassionforExcellence::Success is NeverFinal:: Do theRightThing :: One Alerus

ABOUT THE ROLE:

The Private Banking Associate is responsible for the delivery of exceptional client experiences as well as the execution and administration of servicing and operational needs on behalf of Private Bankers and Private Banking client relationships. Private Banking Associates support and assist in the administration and management of Private Banking client relationships in concert with Private Bankers.

WHAT YOULL BE DOING:

• Provides organizational and administrative support to Private Bankers. Including immaculate maintenance and records of private client files management of all BSA/high risk/compliance reporting.
• Works in concert with key internal LOBs for the benefit of comprehensive client relationships.
• Responsible for the open and onboarding of new private client deposit and credit facilities.
• Responsible for the tracking communication and management of Private Banking maturities renewals and client eligibility reporting.
• Inputs credit requests managing the loan process from application to close including but not limited to document retrieval and provision collateral perfection document preparation requests and reviews loan booking and closings ensuring accuracy with adherence to approvals.
• Becomes the SME for private banking Salesforce.
• Provides exceptional client service experiences with direct client engagement.
• Resolves client issues expeditiously and meticulously with a high professional degree of listening and communication.
• Manages client tasks which includes but is not limited to new accounts wire transfers account titling wire transfer facilitation internal transfers online mobile and debit card needs and any/all client day-to-day requests and tasks.
• Achieves and maintains expert level knowledge of private banking products policies offerings services and more.
• Achieves and maintains current working knowledge of all other Alerus business lines that work in concert with Alerus Private Banking.

WHAT YOU SHOULD HAVE:

• 3-5 years of financial services industry experience.
• Previous consumer lending experience.
• Working knowledge of mortgage lending process.
• Demonstrated professionalism.
• Extraordinary client service skills.
• Strong verbal and written communication skills.
• Working knowledge of Word PPT and Excel.

WHAT WE BRING TO THE TABLE:

• Competitivecompensationincludingbasesalarybonusand/or incentiveopportunities.
• Comprehensivebenefitspackageprovidingawide range ofhealth and well-beingbenefits including medicaldental visionlifeandlong-termdisability insurance; and401(k)andESOPfor retirement savings.
• Generous paid time off programssuch asflexible time offcompany-paid holidaysparental and bereavement leave.
• Learning and development resourcesfor personal and professionalcareer development and advancement opportunities.
• Access to financial experts for guidance financial wellness tools anddiscountson Alerus products and services.
• Support for the communities we live in through paid volunteer time and a company donation match opportunity.

WORK ENVIRONMENT:Workistypicallyperformed in an office setting. Theemployeeisregularly required tosit for extended periods of employeeis occasionallyrequired tomoveaboutthe officeutilizingproper ergonomic safeguards when doing theemployee mustoccasionally liftormovesuppliesand materialsupto 20 pounds.

The above information in this description has been designed toindicatethe general nature and level of work performed by employees in this position. It is not designed tocontainor be interpreted as an exhaustive list of all responsibilities dutiesand qualificationsrequired ofemployees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status.

Required Experience:

IC