Service Manager

Macon, MO - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Service Manager
Lofts at Mercer Village I II and Tatnall
Macon GA
AREY Group LLC

At AREY Group were not your average property management group - were a dynamic real estate crew with a knack for growth and innovation. With a goal to scale up to 10000 units in the next decade were dedicated to providing the tools and resources to fuel this exciting journey!

Our communities are more than just buildings; theyre inspired by the allure of chic boutique hotels and infused with the warm welcoming atmosphere that we all crave. But here at AREY we know the real magic lies in our people. Thats why were all about creating a culture you want to be a part of. Whether its launching the newest AI tool to make your job easier bringing everyone together for fun events and celebrations or never missing a birthday - when you join us youre not just an employee - youre a valued member of our work family with a shared commitment to growing and succeeding together.
Because of that we are on the hunt for go-getters ready to embark on a career adventure with us!

We are seeking a skilled Maintenance Supervisor to join our team. The Maintenance Supervisor will be responsible for overseeing and performing a variety of technical and mechanical tasks to ensure our community meets our standards for cleanliness safety and functionality.

Essential Duties and Responsibilities

The essential functions include but are not limited to the following:
Provide leadership and problem-solving skills to all maintenance teams as assigned
Train maintenance staff for technical safety customer service and general team skills in accordance with Company policy
Provide clear and consistent feedback to community maintenance staff members while promoting teamwork in a collaborative environment
Assist the Community Manager in preparation and adherence to annual maintenance and community budgets. Control expenditures to help the community meet financial objectives.
Accountable for the overall financial performance and goal attainment it relates to maintenance
Complete and document service requests in the property management software
Participate in an ongoing community improvement plan and preventative maintenance program
Ensure that lofts are market ready in five business days and in accordance with Company policy
Remove and transfer heavy appliances and equipment from storage area to loft (or vice versa) as circumstances warrant. Assists in moving abandoned furniture appliances etc. to dumpster when necessary.
Identify document and communicate any energy savings opportunities that can decrease community energy consumption to the Community Manager
Execute tasks on cleanliness and overall appearance of the community grounds amenities building exteriors loft interiors breezeways curbs signage leasing office central garbage areas/trash compactor parking lots and other buildings and common areas to meet and exceed AREY Group standards
Ensure all materials and services meet quality standards scope and specifications in accordance with Company policy
Diagnose and perform daily and as directed maintenance/repair on the following:
- Electrical and plumbing (including water lines)
- A/C and heating systems
- Appliances electric water heaters
- Stairs gates fences patios railings
- Tile carpet flooring
- Roofing gutters fasteners
- Interior/exterior lights
- Fireplaces ceiling fans
- Gas fixtures and appliances (where applicable)
- Shutters doors cabinets windows sliding glass doors
- Door deadbolts hardware and locks
- Security systems (where applicable)
- Ceiling leaks
- Walls
- Pool areas tile Jacuzzi pool furniture
Maintain a clean and orderly work area and maintenance shop in adherence with Company policy and ensure that storage areas shops etc. remain locked when not in use
Maintain proper levels of inventory and order maintenance supplies as needed with the Community Managers approval
Assist the Community Manager as directed in obtaining bids and interacting with contractors
Remain knowledgeable of competitive pricing of supplies and services
Maintain working knowledge and follow pertinent laws and EPA and OSHA regulations governing proper use storage and management of hazardous materials including solvents flammables caustics and freon
Adhere to and comply with Company safety policy and wear personal protective equipment (PPE) as directed
Maintain awareness of all utility meter cut-offs loft and fixture cut-offs sewer cleanouts etc.
Maintain knowledge and understanding of the Emergency Preparedness Plan (EPP) and procedures for the community you are assigned
Maintain courteous and helpful demeanor with all residents prospective residents co-workers vendors etc.
Ensure preventative maintenance is planned and performed in accordance with Company policy and schedules are followed
Assist with resident functions as required including set up and clean up and act as a team member with all associates of the management staff
Adhere to a schedule be prompt on time and maintain regular attendance
Must have reliable mode of transportation at all hours
Must have mode of communication in which to be contacted at home and to respond in cases of emergency
Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community
Responsible for seeking educational opportunities and information to stay updated on current best-practices and regulations related to job duties
Must be willing to perform work at or be assigned to other communities as needed
Must be available and willing to answer 24-hour maintenance emergency calls calls outside of business hours trips to pick up supplies etc. which may require travel to perform work at other properties in the geographic area
Other duties as assigned.

Knowledge Skills and Abilities:

Responsible for thorough knowledge and adherence to Sierra Property Management Company policy
OneSite/RealPage experience preferred
Ability to take and give direction and work independently
Ability to coach direct train and develop team members
Ability to communicate clearly and professionally in English in both written and verbal form with residents co-workers and vendors
General knowledge of building codes and laws applicable to the community. (i.e. freon recovery electrical plumbing swimming pools)
Ability to work outdoors and/or without air conditioning for extended periods of time
Ability to operate standard maintenance equipment in a proper and safe manner including but not limited to:
General hand tools
Appliance Dolly
A/C gauges and cleaning chemicals
Electric power tools
Ladders including extension ladder
Gas and electric powered hand-held chain saw and/or pole saw
Mower (hand-push and riding)

Education And Experience

High school diploma required and professional knowledge of all trades/maintenance discipline.
Up-to-Date Universal type EPA Certification required
Swimming Pool Certification preferred
College degree and/or certifications are a plus.
At least 5 years of experience in apartment maintenance or related field

Requirements:

Strong HVAC experience
Strong electrical experience and trouble shooting skills licensed preferred
Strong plumbing experience and trouble shooting skills licensed preferred
Must have proper tools meters gauges and power tools required for all trades
Must possess and maintain a valid drivers license and adequate car insurance
Must have reliable transportation
Must be available for weekend holiday and evening work as needed
Travel and overnight stays are limited but may be required
Must always maintain a professional appearance and demeanor

Here are just a few of our Perks:
12 Paid Holidays Birthday Floating Holiday

3 weeks Paid Time Offin the first year of service! Tiered structure that advances based on Tenure
Cell Phone Stipend
ComprehensiveMedical Dental and Vision Plans (available first day of month after hire)
Company PaidLife Insurance
Tuition Reimbursement forCertifications and Licensing
Company Bonus Plans
Compensation commensurate with experience
And so much more!

AREY Group is an Equal Opportunity Employer.

This job posting highlights the key responsibilities qualifications and company culture that make AREY Group an attractive place to work. It emphasizes the opportunity for career growth and the importance of fostering a supportive and engaging workplace environment.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms above the shoulder; climb stairs; talk or hear. The employee must be able to lift up to 150 pounds.

Other duties
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities. This document does not create an employment contract implied or otherwise other than an at will relationship.

If you have a passion for maintaining safe and beautiful communities possess strong technical skills and enjoy working in a collaborative environment we want to hear from you! Please submit your resume today.

Required Experience:

Manager

The essential functions include but are not limited to the following:
Provide leadership and problem-solving skills to all maintenance teams as assigned
Train maintenance staff for technical safety customer service and general team skills in accordance with Company policy
Provide clear and consistent feedback to community maintenance staff members while promoting teamwork in a collaborative environment
Assist the Community Manager in preparation and adherence to annual maintenance and community budgets. Control expenditures to help the community meet financial objectives.
Accountable for the overall financial performance and goal attainment it relates to maintenance
Complete and document service requests in the property management software
Participate in an ongoing community improvement plan and preventative maintenance program
Ensure that lofts are market ready in five business days and in accordance with Company policy
Remove and transfer heavy appliances and equipment from storage area to loft (or vice versa) as circumstances warrant. Assists in moving abandoned furniture appliances etc. to dumpster when necessary.
Identify document and communicate any energy savings opportunities that can decrease community energy consumption to the Community Manager
Execute tasks on cleanliness and overall appearance of the community grounds amenities building exteriors loft interiors breezeways curbs signage leasing office central garbage areas/trash compactor parking lots and other buildings and common areas to meet and exceed AREY Group standards
Ensure all materials and services meet quality standards scope and specifications in accordance with Company policy
Diagnose and perform daily and as directed maintenance/repair on the following:
- Electrical and plumbing (including water lines)
- A/C and heating systems
- Appliances electric water heaters
- Stairs gates fences patios railings
- Tile carpet flooring
- Roofing gutters fasteners
- Interior/exterior lights
- Fireplaces ceiling fans
- Gas fixtures and appliances (where applicable)
- Shutters doors cabinets windows sliding glass doors
- Door deadbolts hardware and locks
- Security systems (where applicable)
- Ceiling leaks
- Walls
- Pool areas tile Jacuzzi pool furniture
Maintain a clean and orderly work area and maintenance shop in adherence with Company policy and ensure that storage areas shops etc. remain locked when not in use
Maintain proper levels of inventory and order maintenance supplies as needed with the Community Managers approval
Assist the Community Manager as directed in obtaining bids and interacting with contractors
Remain knowledgeable of competitive pricing of supplies and services
Maintain working knowledge and follow pertinent laws and EPA and OSHA regulations governing proper use storage and management of hazardous materials including solvents flammables caustics and freon
Adhere to and comply with Company safety policy and wear personal protective equipment (PPE) as directed
Maintain awareness of all utility meter cut-offs loft and fixture cut-offs sewer cleanouts etc.
Maintain knowledge and understanding of the Emergency Preparedness Plan (EPP) and procedures for the community you are assigned
Maintain courteous and helpful demeanor with all residents prospective residents co-workers vendors etc.
Ensure preventative maintenance is planned and performed in accordance with Company policy and schedules are followed
Assist with resident functions as required including set up and clean up and act as a team member with all associates of the management staff
Adhere to a schedule be prompt on time and maintain regular attendance
Must have reliable mode of transportation at all hours
Must have mode of communication in which to be contacted at home and to respond in cases of emergency
Responsible for reporting any unusual or extraordinary circumstances regarding the residents or the community
Responsible for seeking educational opportunities and information to stay updated on current best-practices and regulations related to job duties
Must be willing to perform work at or be assigned to other communities as needed
Must be available and willing to answer 24-hour maintenance emergency calls calls outside of business hours trips to pick up supplies etc. which may require travel to perform work at other properties in the geographic area
Other duties as assigned.