Account Manager
Location: New York NY Hybrid: 3 days/week
Salary: $140K$170K Equity
Were looking for an experienced Account Manager to drive the post-implementation success of health system customers. Youll build trusted partnerships ensure adoption deliver measurable outcomes and tie product usage to real ROI. This is a relationship-driven role requiring comfort navigating complex healthcare organizations and advocating for customer success.
Responsibilities:
-
Build and maintain executive and operational relationships across hospital and health system accounts.
-
Drive adoption track outcomes and demonstrate ROI across departments.
-
Identify risks and proactively solve workflow change management and resourcing challenges.
-
Manage renewals and identify upsell/cross-sell opportunities aligned with customer needs.
-
Partner with Product Design Engineering and Sales to deliver tailored enterprise solutions.
-
Provide actionable customer feedback to inform product roadmap.
-
Develop structured account plans MBRs and QBRs to communicate results and align on growth.
Ideal Candidate:
-
37 years in white-glove Account Management consultative post-sales or top-tier consulting roles.
-
Proven success driving renewals and expansions in complex regulated environments.
-
Experience with AI analytics SaaS or healthcare/tech products.
-
Strong relationship-building communication and cross-functional collaboration skills.
-
Willingness to travel 20% (24x/month).
-
Background or deep interest in healthcare or pharma.
If youre passionate about transforming healthcare and delivering measurable impact for clients wed love to hear from you.
Account Manager Location: New York NY Hybrid: 3 days/week Salary: $140K$170K Equity Were looking for an experienced Account Manager to drive the post-implementation success of health system customers. Youll build trusted partnerships ensure adoption deliver measurable outcomes and tie product usag...
Account Manager
Location: New York NY Hybrid: 3 days/week
Salary: $140K$170K Equity
Were looking for an experienced Account Manager to drive the post-implementation success of health system customers. Youll build trusted partnerships ensure adoption deliver measurable outcomes and tie product usage to real ROI. This is a relationship-driven role requiring comfort navigating complex healthcare organizations and advocating for customer success.
Responsibilities:
-
Build and maintain executive and operational relationships across hospital and health system accounts.
-
Drive adoption track outcomes and demonstrate ROI across departments.
-
Identify risks and proactively solve workflow change management and resourcing challenges.
-
Manage renewals and identify upsell/cross-sell opportunities aligned with customer needs.
-
Partner with Product Design Engineering and Sales to deliver tailored enterprise solutions.
-
Provide actionable customer feedback to inform product roadmap.
-
Develop structured account plans MBRs and QBRs to communicate results and align on growth.
Ideal Candidate:
-
37 years in white-glove Account Management consultative post-sales or top-tier consulting roles.
-
Proven success driving renewals and expansions in complex regulated environments.
-
Experience with AI analytics SaaS or healthcare/tech products.
-
Strong relationship-building communication and cross-functional collaboration skills.
-
Willingness to travel 20% (24x/month).
-
Background or deep interest in healthcare or pharma.
If youre passionate about transforming healthcare and delivering measurable impact for clients wed love to hear from you.
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